About The Position

The Digital Direct Financial Crimes Risk Team (FCR) Team is seeking an experienced AVP to provide end-to-end business management support across a broad horizontal scope, including governance, cross-risk coordination, action plan management, and delivery of key initiatives. Program Support coverage areas include ETRADE Digital Direct, Morgan Stanley at Work, Crypto, CTRs, CIP, Fraud, Sanctions, and Travel Rule. This role requires a candidate who can operate independently with limited oversight, “hit the ground running,” and build credibility quickly with senior stakeholders across 1L FCR, 2L Global Financial Crimes, Operations, and key business partners.

Requirements

  • At least 5 years of experience in the Financial Services industry.
  • Very strong critical thinking skills.
  • Proficiency in MS Excel, MS Word, and MS PowerPoint for data analysis related tasks.
  • Strong organizational skills to ensure all reporting and supporting materials are appropriately documented with procedure documents in place for future reference.
  • Confidence and comfort operating in high-paced and high-profile environments.
  • Demonstrable track record of handling confidential and sensitive information appropriately
  • Ability to research and resolve issues independently while working across teams to acquire information.
  • Highly motivated, self-starter that can work autonomously and can independently take initiative.
  • Demonstrated ability to build strong relationships and collaborate across large organizations.
  • First Line Risk & Controls, Compliance or Audit experience
  • Experience in supporting audit and regulatory inquiries and interactions with Board, senior management, consultants.
  • Bachelor’s degree required.

Nice To Haves

  • Familiarity with VBA, Tableau, Dataiku

Responsibilities

  • Drive day-to-day Program Support coverage across the FCR portfolio (Digital Direct, MS@W, Crypto, CTR/CIP, Fraud, Sanctions, Travel Rule), ensuring consistent execution, escalation, and follow-through.
  • Support and coordinate governance forums and senior stakeholder routines; develop agendas, materials, decision logs, and action tracking.
  • Lead cross-risk coordination across multiple divisions/stakeholders to ensure alignment on priorities, dependencies, and delivery timelines.
  • Manage issue and action plan oversight and reporting oversight, including status, risks, blockers, and executive-ready summaries.
  • Support ET restriction governance and related controls / documentation.
  • Coordinate reporting-related routines and deliverables (including intake, tracking, and stakeholder updates) as part of broader execution management.
  • Provide project and delivery management for initiatives supported centrally (including those sponsored by senior leadership).
  • Support regulatory responses and remediation efforts, including Regulatory, Senior Management, and Board-level materials and readiness.
  • Partner with stakeholders to identify high-impact opportunities for automation, workflow digitization, and AI/agent enablement.
  • Support hands-on delivery: requirements definition, process mapping, testing/UAT coordination, iteration cycles, rollout planning, and adoption tracking.
  • Prepare executive support and senior-level presentations and workstreams, including content on key program deliverables, strategy, analytics, and risk/control objectives.
  • Develop ongoing communications that quantify impact and provide transparency on progress, risks, and decisions.

Benefits

  • commission earnings
  • incentive compensation
  • discretionary bonuses
  • other short and long-term incentive packages
  • other Morgan Stanley sponsored benefit programs
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