Entry Level Sales Rep Interview Questions & Answers
Preparing for your first sales interview can feel daunting, but with the right strategy and practice, you’ll walk in with confidence. This guide breaks down the most common entry level sales rep interview questions you’ll encounter, gives you realistic sample answers you can personalize, and shows you exactly how to prepare.
Sales interviews aren’t just about knowing product features or spouting sales buzzwords. Hiring managers want to see how you think, handle pressure, and connect with people. They’re looking for candidates who are coachable, resilient, and genuinely interested in the role—not just the paycheck.
Let’s walk through what to expect and how to stand out.
Common Entry Level Sales Rep Interview Questions
These are the questions you’re most likely to hear. Each one gives you a chance to demonstrate why you’re the right fit for the role.
”Tell me about yourself.”
Why they ask this: This is your opening pitch. They want to hear a concise narrative that shows who you are professionally, what you’re looking for, and why you’re interested in this specific role—not your life story.
Sample Answer:
“I’m someone who genuinely enjoys connecting with people and solving problems. I’ve always been drawn to sales because I like the idea of helping customers find solutions that actually work for them. In my last role at [previous company], I was a customer service representative, and I found myself naturally upselling because I understood what customers needed and could match them with the right product. I realized that’s where my energy goes—to the sales side of the conversation. That’s why I’m excited about this role. I’ve been studying sales techniques, and I’m ready to bring that same problem-solving mindset to a dedicated sales position.”
Tip: Customize this by mentioning the specific company you’re interviewing with. If it’s a software company, mention why software sales appeals to you. If it’s B2B, talk about your interest in longer sales cycles and relationship building.
”What interests you about sales?”
Why they ask this: They need to know if you’re genuinely interested or just looking for any job. Sales roles require motivation and persistence, so they want to see real drive.
Sample Answer:
“What appeals to me most is that sales isn’t just about the transaction—it’s about understanding what someone needs and finding a way to help them. I like that it’s measurable; you can see immediately whether your approach worked or not. And honestly, I’m motivated by the challenge of it. I’m someone who sets high goals for myself, and I like environments where my effort directly translates to results. Plus, I enjoy the variety. Every conversation is different, which keeps me sharp.”
Tip: Tie your answer to something personal. If you’re competitive, say so. If you’re motivated by helping customers, lean into that. Avoid saying things like “I want to make lots of money”—instead, frame it as “I’m driven by achieving targets” or “I like earning based on my performance."
"What do you know about our company?”
Why they ask this: They’re checking whether you’ve done basic research and are genuinely interested or if you’re just throwing spaghetti at the wall.
Sample Answer:
“I’ve researched your company and I’m impressed by [specific thing]. I know you focus on [core product/service], and from what I’ve seen, you’re different from competitors like [competitor] because [specific differentiator]. I also noticed you’ve been expanding in [specific market], which tells me you’re growing and investing in your sales team. I’m particularly interested in [specific product or service you’d be selling] because [reason related to market need or your interest].”
Tip: Go deeper than the “About Us” page. Read recent news, check out their social media, look at customer reviews. Find something specific to mention—a product launch, a market they’re entering, a value they promote. This shows genuine interest and preparation.
”Tell me about a time you had to convince someone to do something.”
Why they ask this: This is a behavioral question designed to see if you have persuasion skills and how you actually use them. They want to know if you pressure people or if you genuinely understand their needs.
Sample Answer:
“Sure. I was working at a retail store, and a customer came in looking for a basic phone plan. They were hesitant because they thought it would be too expensive. Instead of pushing the cheapest option, I asked questions about how they actually used their phone. It turned out they traveled a lot for work. Once I understood that, I showed them a mid-tier plan that actually had better coverage in the areas they traveled to. It was more expensive than what they initially wanted, but it solved their actual problem. They were grateful, and they ended up being a returning customer who recommended us to others.”
Tip: Choose a story where you listened first and persuaded second. The best example shows you understanding someone’s needs rather than manipulating them. If you don’t have a work example, a personal one works too—convincing a friend to try something new, proposing an idea to a group project, etc.
”How do you handle rejection?”
Why they ask this: Sales = lots of rejection. They need to know you won’t crumble after a prospect says no or that a deal falls through.
Sample Answer:
“I see rejection as information, not a personal attack. When someone says no, I ask myself: Was it the wrong timing? Did I not understand their needs? Was I not the right fit? I had a situation where I pitched to a prospect who seemed interested, but they ultimately went with a competitor. Instead of just moving on, I followed up a few weeks later and asked for feedback. They told me the competitor had a lower price, but they liked our service better. I offered a promotion to try us, and they actually became a client. That rejection taught me that follow-up matters and that sometimes ‘no’ is just ‘not yet.’”
Tip: Show resilience and adaptability. Don’t pretend rejection doesn’t sting, but demonstrate that you process it and learn from it. Quantify if you can—mention that you turned X rejections into Y deals, or that you improved your close rate after a setback.
”Describe your ideal customer to sell to.”
Why they ask this: They want to see if you’ve thought about your target market and whether you understand the company’s customer base.
Sample Answer:
“My ideal customer is someone who has a real problem that our solution actually solves. I’d rather sell to a smaller prospect who genuinely needs what we offer than chase a big fish who doesn’t. In terms of characteristics, I look for people who are open to conversation, who ask good questions, and who are ready to make a decision. I also work better with decision-makers who understand the value of investing in quality solutions rather than always going for the cheapest option. If I’m selling [specific product], that’s someone in [specific industry or role] who deals with [specific pain point].”
Tip: Research the company’s customer profile beforehand. If you can, mention the types of customers they typically sell to. This shows you’ve done your homework and you’re thinking strategically about fit.
”What sales techniques or methodologies do you know about?”
Why they ask this: They want to see you’ve studied sales beyond just “being friendly.” It shows you’re serious about learning the craft.
Sample Answer:
“I’m familiar with consultative selling, which I really believe in—the idea of positioning yourself as an advisor rather than just a pusher. I’ve also read about SPIN Selling, where you ask Situation, Problem, Implication, and Need-Payoff questions to uncover what the customer actually needs. I haven’t used it in a professional setting yet, but I like the framework because it’s about asking the right questions rather than talking at someone. I’m also aware of solution selling and the idea of matching your product benefits to their specific needs, not just listing features. I’m definitely open to learning your company’s specific approach.”
Tip: Don’t pretend to be an expert if you’re not. It’s fine to say “I’m familiar with…” or “I’ve studied…” Entry-level positions don’t require you to be a seasoned pro. Show you’re willing to learn. Mention 1-2 methodologies and explain why they make sense to you. If the company uses a specific one, mention that you’re interested in learning it.
”How do you stay organized and manage your time?”
Why they ask this: Sales requires managing multiple prospects, follow-ups, and deadlines. They need to know you won’t drop the ball.
Sample Answer:
“I use a combination of tools. I’m comfortable with CRM software like Salesforce or HubSpot—I’ve used [whichever one you actually have experience with] in my previous role. But beyond that, I’m a big believer in prioritizing. Every morning, I look at my tasks and rank them: which prospects are closest to closing? Which ones need follow-ups? I also block out time. I’ll dedicate my first hour to prospecting, mid-day to client calls, and late afternoon to admin stuff like updating my CRM and preparing for tomorrow. This structure helps me balance new business with existing relationships, which I think is crucial.”
Tip: Mention specific tools if you’ve used them. If you haven’t used CRM software, say so but mention you’re tech-savvy and eager to learn. Talk about methods that have worked for you in previous roles (even if it was just school or volunteer work—managing projects, meeting deadlines, etc.).
”Tell me about a time you exceeded expectations.”
Why they ask this: They want to see you’ve gone above and beyond, not just done the minimum.
Sample Answer:
“In my internship, I had a monthly sales target of $8,000. I hit that pretty consistently, but in month three, I decided to really push myself. I identified a customer segment we weren’t actively going after—small local businesses—and I created a specific pitch for them. I spent extra time on prospecting and personalization. That month, I brought in $12,000 in sales, which was 50% above my target. My manager was surprised, and more importantly, I learned that I’m capable of more than the baseline. It also opened a new market for the company that they’ve continued to pursue.”
Tip: Include numbers if possible. Show the baseline, show what you did differently, and show the result. Explain what that taught you about yourself or the job. This tells them you’re ambitious and you think bigger than just hitting minimum targets.
”Why do you want to work here specifically?”
Why they ask this: They want to know if you’re genuinely interested in this company or if you’d take any sales job.
Sample Answer:
“I’ve been impressed by [specific aspect of company]. I looked into your company culture, and you seem to invest in training your sales team, which is important to me because I want to develop real skills, not just survive. I also noticed you focus on [specific product/market], and that aligns with my interest in [that industry/product type]. Plus, from what I’ve read about your company, you value [core value—customer focus, innovation, integrity], and those are values I share. This feels like a place where I can grow and contribute.”
Tip: Never say “I just need a job” or “You’re hiring.” Do actual research. Visit the company website, read their blog, check Glassdoor reviews, follow their LinkedIn. Find 2-3 things that genuinely appeal to you about this specific company.
”Where do you see yourself in five years?”
Why they ask this: They want to know if you’re thinking long-term and whether you’re committed to sales or just using it as a stepping stone.
Sample Answer:
“In five years, I see myself as a solid performer on your sales team—someone who consistently hits or exceeds targets and has become a trusted resource for customers. I’d also like to have developed deeper expertise in [product/industry], so I can advise customers confidently. I’m interested in potentially mentoring newer reps down the road, but my focus right now is becoming really good at this role first. I’m not necessarily looking to jump into management—I think there’s a lot of value in being an excellent individual contributor and expert in my space.”
Tip: Show ambition but also show you care about the job itself, not just climbing the ladder. Don’t sound like you’re already looking to leave. If you do have management aspirations, mention them, but emphasize that you want to master the current role first.
”What questions do you have for me?”
Why they ask this: Your questions tell them how you think and what you prioritize. They also give you crucial information about whether this job is right for you.
Sample Answer:
“Yes, I do. I’m curious about what success looks like in the first 90 days. What would you hope I’d accomplish? I’m also interested in what the sales team’s biggest challenge is right now and how I’d contribute to solving that. And finally, can you tell me about the training program for new reps—what does that look like?”
Tip: Always have questions ready. 3-5 good ones are enough. Ask about the role, the team, the training, or the metrics they use to measure success. Don’t ask things you could easily Google. Avoid questions that sound like you’re only interested in time off or salary at this stage.
Behavioral Interview Questions for Entry Level Sales Reps
Behavioral questions ask you to describe past situations. Interviewers use these to predict how you’ll behave in the future. The best way to answer is using the STAR method: Situation, Task, Action, Result.
Here’s how STAR works:
- Situation: Set the scene briefly
- Task: Explain what challenge you faced or what you needed to do
- Action: Describe what you specifically did (focus on “I,” not “we”)
- Result: Quantify the outcome if possible
”Tell me about a time you had to deal with a difficult customer.”
Why they ask this: Customer conflicts happen in sales. They want to see how you manage emotions and resolve problems without losing the sale.
STAR Framework:
- Situation: “I was working in retail and a customer came in upset because they’d purchased an item that wasn’t working as advertised.”
- Task: “The customer was angry and wanted a refund immediately. I had to balance their frustration with company policy while trying to keep the relationship intact.”
- Action: “I listened first without interrupting. I apologized for the experience and explained what I could do. I offered them a full refund or a replacement with an upgraded accessory at no extra cost. I also escalated to my manager so they knew I was taking it seriously.”
- Result: “The customer chose the replacement and actually came back two weeks later to purchase something else. They later left positive feedback mentioning me by name.”
Tip: Focus on listening and empathy in your answer. Show you didn’t get defensive or dismiss their concern. If possible, show how the situation turned positive.
”Describe a time you didn’t meet a goal and how you handled it.”
Why they ask this: Failure happens. They want to see if you own it, learn from it, or make excuses.
STAR Framework:
- Situation: “In my first month at my previous job, I had a sales target of $5,000.”
- Task: “I fell short and only brought in $3,200. I had to figure out what went wrong.”
- Action: “Instead of making excuses, I reviewed my activity. I realized I wasn’t prospecting enough—I was spending too much time on low-probability leads. I sat down with my manager, admitted I needed a better strategy, and we created an action plan. I shifted my prospecting approach and increased my outreach.”
- Result: “The next month, I not only hit my $5,000 target but exceeded it by 20%. That taught me the importance of front-end activity and being coachable.”
Tip: Show accountability. Don’t blame circumstances or other people. Emphasize what you learned and how you changed your approach. This demonstrates resilience and growth mindset.
”Tell me about a time you had to learn something quickly.”
Why they ask this: Sales moves fast. New products, new competitors, new tech. They want to know you can adapt and learn on the fly.
STAR Framework:
- Situation: “My company launched a new product line right before our peak sales season.”
- Task: “I had just two days of training, and customers were already asking about it. I needed to get up to speed fast.”
- Action: “I didn’t just attend the training—I created a cheat sheet with key features and benefits, watched product demo videos on my own time, and sat in on a few calls with senior reps to hear how they positioned it. I also asked customers questions about their needs so I understood what made this product valuable.”
- Result: “By the end of the first week, I was confidently selling the new product. In fact, it became my top revenue generator that quarter because I had taken time to really understand it.”
Tip: Show initiative. Don’t just rely on what you’re told to learn. Show you take ownership of your development. Mention specific actions you took to close the knowledge gap.
”Tell me about a time you collaborated with someone to achieve a goal.”
Why they ask this: Sales isn’t always individual. You might work with account managers, customer success, or other reps. They want to see you’re a team player.
STAR Framework:
- Situation: “At my previous job, we had a large prospect that was on the fence between two solutions.”
- Task: “This customer needed both product expertise and implementation support. I partnered with someone from our customer success team to create a proposal that addressed both pieces.”
- Action: “I scheduled a joint meeting. I focused on the sales side—understanding their needs and presenting the product benefits—while my colleague walked them through the implementation timeline and support. We answered questions together and moved fast when they had concerns.”
- Result: “We closed the deal, and the customer later mentioned that our seamless collaboration was a big part of why they chose us. They became one of our largest accounts.”
Tip: Show how your contribution specifically helped. Don’t take all the credit, but don’t disappear into the background either. Emphasize communication, respect for other roles, and shared goals.
”Tell me about a time you had to adapt your approach.”
Why they ask this: One size doesn’t fit all in sales. They want to see you can read a situation and adjust.
STAR Framework:
- Situation: “I was pitching to a very analytical prospect who wanted all the data and metrics behind our product.”
- Task: “My usual pitch is more relationship-focused, with stories and examples. I realized that wouldn’t land with this person.”
- Action: “I completely changed my approach. I prepared ROI calculations, competitor comparisons, and performance metrics. I sent materials before the call so they could review them. During the conversation, I focused on the numbers and answering technical questions rather than telling stories.”
- Result: “They appreciated the data-driven approach and we closed the deal. More importantly, I learned that different customers need different styles, and I now assess who I’m talking to before I start pitching.”
Tip: Show flexibility and self-awareness. Demonstrate that you read the room and adjust. This is huge for sales reps because not every customer is the same.
”Tell me about a time you went above and beyond for a customer.”
Why they ask this: They want to see you care about customer success, not just closing deals.
STAR Framework:
- Situation: “A customer had purchased a product from us but wasn’t using it effectively.”
- Task: “They were considering canceling. I could have just processed the cancellation, but I wanted to understand why they weren’t seeing value.”
- Action: “I set up a call to understand their workflow and pain points. I realized they just needed better training. I offered to walk them through it personally, created a simple guide for their team, and checked in a week later.”
- Result: “Not only did they not cancel, but they became a promoter of our product. They referred two new customers to us, which led to $20,000 in new sales.”
Tip: Show you think beyond the immediate transaction. Long-term thinking and customer success are gold in sales because they lead to retention and referrals.
Technical Interview Questions for Entry Level Sales Reps
These questions test your understanding of sales concepts, processes, and strategy. You’re not expected to be an expert, but showing you’ve thought about these topics matters.
”Walk me through your sales process.”
Why they ask this: They want to see if you have a methodology or if you’re just winging it. Even entry-level reps should have a process.
How to Answer:
Describe a simple but logical sales process. You can use this framework:
- Prospecting: How do you find potential customers?
- Research/Qualification: How do you determine if they’re a good fit?
- Initial Contact: How do you reach out and introduce yourself?
- Discovery: How do you learn about their needs?
- Pitch/Proposal: How do you present your solution?
- Handling Objections: How do you address concerns?
- Closing: How do you ask for the sale?
- Follow-up: What happens after the sale?
Sample Answer:
“My sales process starts with identifying prospects who fit our ideal customer profile. I research them using LinkedIn and company websites to understand their business. Then I reach out with a personalized message explaining why I think we could help. If they’re open to a conversation, I do a discovery call where I ask questions about their current situation and challenges. Based on what I learn, I either propose a solution right then or follow up with a formal proposal. If they have concerns, I address them directly and honestly. When we’re aligned, I ask for the sale. And even after they buy, I check in to make sure they’re happy and to look for future opportunities.”
Tip: You don’t need a fancy three-letter acronym (like CRM or SPIN). A logical flow that shows you think in stages is enough. Be ready to explain each stage when asked.
”How do you research a prospect before reaching out?”
Why they ask this: Preparation shows respect and increases your chances of success. They want to know you’re strategic.
How to Answer:
Describe the tools and information sources you’d actually use:
- LinkedIn: What’s their role, company, recent activity?
- Company Website: What does the company do, what are their pain points?
- Recent News: Any acquisitions, leadership changes, or recent announcements?
- Industry Reports: What’s happening in their space?
- Social Media: Any insights into company culture or priorities?
Then explain how you’d use that research to personalize your outreach.
Sample Answer:
“First, I’d go to LinkedIn and look at the prospect’s background, recent posts, and their company’s page. I’d spend 10-15 minutes understanding what they do and what their company is trying to accomplish. Then I’d visit their website and maybe search for recent news about them. If they’re a bigger company, I might check industry reports to understand their market. All of this helps me find a connection—maybe I notice they’re expanding into a new market, or they recently hired a new executive who might be looking to make changes. That insight becomes the hook in my outreach. Instead of a generic email, I can say something like, ‘I noticed you just launched a product in X market, and I work with similar companies doing exactly that. I’d love to share how we help.’ That personalization makes me stand out.”
Tip: Mention actual tools and platforms you’d use. Show that you’re not just guessing—you’re doing detective work. Explain how you’d use that research to find relevance.
”How would you handle an objection like ‘I’m not interested’ or ‘It’s too expensive’?”
Why they ask this: Objection handling is core to sales. They want to see if you’d just move on or if you’d dig deeper.
How to Answer:
Use this framework for objections:
- Listen fully - Don’t interrupt or defend
- Acknowledge - Show you heard them
- Understand - Ask why they feel that way
- Address - Provide information or alternatives
- Move forward - Ask what would need to change their mind
Sample Answer for “I’m not interested”:
“I wouldn’t take ‘not interested’ at face value. I’d say something like, ‘I totally understand. A lot of people feel that way until they see how this specifically applies to their situation. What if I just took 15 minutes to show you how companies like yours are using this?’ If they still say no, I’d ask, ‘Would it help if I sent you some information you could review on your own time?’ The goal isn’t to push—it’s to understand why and give them a low-pressure option to stay engaged.”
Sample Answer for “It’s too expensive”:
“First, I’d ask what they’re comparing it to or what their budget actually is. Usually, ‘too expensive’ means they don’t see the value yet. So I might say, ‘I hear you. Most companies feel that way until they calculate the ROI. This solution typically pays for itself in three months because it saves X hours per week.’ If they still push back, I’d offer options: a smaller package to start with, a trial period, or a payment plan. The point is to understand the real barrier and see if there’s a way to work with it.”
Tip: Show you’re curious, not defensive. Objections aren’t rejections—they’re information. Show that you’d dig deeper, not just accept the first ‘no.’
”How would you prioritize your time if you had five hot prospects and limited time?”
Why they ask this: Time management and prioritization are crucial. They want to see if you’d waste time on unlikely deals.
How to Answer:
Use a framework that considers:
- Likelihood to close - How serious are they?
- Deal size - How much is it worth?
- Timeline - How urgent is it?
- Effort required - How much work will it take?
Then explain your prioritization.
Sample Answer:
“I’d score each prospect on a few factors: How serious are they? How large is the deal? And how close are they to a decision? I’d prioritize the ones that are closest to closing because those are highest probability and most time-efficient. That’s where I’d spend my energy first. Then I’d work on the big deals that are serious, even if they’re further out, because they have the highest upside. I’d spend less time on the ones that seem interested but aren’t urgent. That way, I’m maximizing my chances of hitting my number while also working on future revenue. I’d also set a rule: if a prospect isn’t responding or showing interest after three touches, I’d move on rather than throw good time after bad.”
Tip: Show strategic thinking. You’re not just spinning your wheels on every lead—you’re calculating effort vs. payoff. This is how experienced reps stay efficient.
”Tell me about a product you recently learned about and how you’d sell it.”
Why they ask this: They might give you a product, or ask you to pick one. This tests whether you can think through benefits, not just features.
How to Answer:
Pick a simple product or service you know. Use this framework:
- What is it? - Describe it simply
- Who needs it? - Describe the ideal customer
- What’s the pain it solves? - What problem does it address?
- How would you position it? - What’s your hook?
- What questions would you ask? - How would you discover if it’s right for them?
Sample Answer:
“Let me use project management software as an example. So the product is software that helps teams organize tasks, deadlines, and collaboration in one place. My ideal customer is a growing team—maybe 5-15 people—who’s currently using email and spreadsheets and getting bogged down. The pain they feel is that projects slip, communication gets lost, and people are duplicating work. I wouldn’t lead with features like ‘it integrates with Slack’ or ‘it has reporting.’ I’d lead with the outcome: ‘This gives you visibility into what everyone’s doing and eliminates the back-and-forth.’ Before I even pitch it, I’d ask: What does your current workflow look like? Where’s it breaking down? How much time do you think you’re losing to miscommunication? Their answers tell me whether this is actually a fit or if they need something different.”
Tip: Separate features from benefits. Features are what a product does. Benefits are what it does for the customer. Always lead with benefits and use features to support them.
Questions to Ask Your Interviewer
The questions you ask signal how you think and what you care about. Use this as a chance to gather intel about the role while showing genuine interest.
”What does a typical day look like for an Entry Level Sales Rep on your team?”
This gives you real insight into the day-to-day job. Listen for: How much time is spent prospecting vs. managing existing customers? How much admin time? What tools do they use? This helps you understand if the role matches what you’re looking for.
”What’s the biggest challenge your sales team is facing right now, and how would a new rep help address it?”
This shows you’re thinking about how you’d add value, not just collect a paycheck. Their answer tells you where the team needs help. It also signals whether they’re stretched thin, lacking resources, or dealing with market challenges. You want this information to set realistic expectations.
”Can you walk me through your training program for new reps?”
This matters. A good training program accelerates your success. You want to know: How long is it? What does it cover? Who mentors you? Are there ongoing resources? This shows whether the company invests in developing new reps or throws you in the pool and watches you swim.
”What metrics do you use to evaluate whether a new rep is on track?”
You want to understand how success is measured. Is it strictly revenue? Activity (number of calls, emails)? Deal size? Winning rate? Knowing this helps you understand what the company values and whether you can hit those targets. It also shows you’re outcome-focused.
”Can you tell me about someone on your team who’s been successful here, and what made them successful?”
This tells you what the company actually values beyond what they say. Their answer will reveal whether they promote the highest revenue generators, the best relationship builders, the most coachable people, or the hustlers. This helps you understand the culture and what it takes to succeed there.
”What do you wish you’d known when you started in sales?”
This is a great closer. It’s personable and shows you’re humble and eager to learn. Their answer often gives you practical advice and shows what regrets they might have. It also signals that you’re thinking long-term.
How to Prepare for an Entry Level Sales Rep Interview
Preparation is the difference between walking in confident and hoping for the best. Here’s a concrete prep plan.
Research the Company (2-3 hours)
Go beyond the website:
- Read their “About” page, but also their blog. What are they talking about?
- Check their LinkedIn company page. Recent posts tell you what matters to them.
- Search for recent news. Any funding? New product launches? Leadership changes?
- Look at Glassdoor reviews from current and former employees. What do people say about management, culture, sales process?
- Visit the sales team on LinkedIn. Skim through their profiles. What did they do before? How long do they stay? This gives you culture clues.
Create a simple one-pager with:
- Company mission and what they sell
- Key products/services
- Recent news or milestones
- Competitors and what makes this company different
- Target customer profile
- 2-3 specific things that excite you about working there
This becomes your reference sheet before the interview.
Study the Job Description (1 hour)
Don’t just read it once. Dissect it.
- Highlight 5-7 key responsibilities
- Note which skills appear most often (if “prospecting” appears three times, it’s important)
- Identify which skills you have and which you’ll need to develop
- Think of concrete examples from your experience that match each responsibility
- Prepare to talk about how your background (even if it’s not sales) has prepared you for these responsibilities
Craft Your Personal Sales Pitch (1 hour)
You need a 60-second version and a 2-minute version. Practice until it feels natural, not robotic.
60-second version: Who you are, what you’ve done, why you’re interested in this role.
2-minute version: Same, but with more specific examples and detail.
Write it out, practice it aloud, then put it away and speak naturally using your notes as a guide. You want it to sound like a real person talking, not a script.
Practice the STAR Method (1 hour)
Write down 5-8 stories from your life (work, school, volunteer, personal) that demonstrate:
- Achieving a goal
- Handling conflict
- Dealing with failure
- Learning something new
- Collaborating with others
- Exceeding expectations
- Adapting to change
For each story, write out the Situation, Task, Action, and Result. Practice telling each one concisely (2-3 minutes). You’ll use these as your answer currency throughout the interview.
Mock Interview Practice (1-2 hours)
This is non-negotiable. Practice with:
- A friend or family member (give them some questions to ask)
- A mentor or career coach if you have one
- Yourself on video (awkward but valuable)
Ask them to give you feedback on:
- Did you answer the actual question or go off track?
- Was your answer concise or rambling?
- Did you sound confident or nervous?
- Did you use specific examples or stay generic?
Do at least 2-3 full mock interviews before the real thing.
Prepare Questions to Ask (30 minutes)
Develop 5-7 thoughtful questions. Write them down and bring them with you. This shows preparation and gives you control of the conversation.
Study Basic Sales Concepts (1-2 hours, optional but recommended)
You don’t need to be a sales expert, but knowing these basics helps:
- Features vs. Benefits: Features are what something does. Benefits are what it does for the customer.
- Consultative Selling: Selling as an advisor, not a pusher. Understanding needs first.
- Objection Handling: Seeing objections as information, not rejection.
- Sales Cycle: Understanding how long deals typically take in the industry.
Read an article or chapter on each. You don’t need to memorize anything—just understand the concepts well enough to reference them intelligently if the topic comes up.
Logistics (1 hour before)
- Know exactly where you’re going and how long it takes. Plan to arrive 10-15 minutes early.
- Charge your phone, bring copies of your resume, bring a pen and notepad.
- Choose professional clothing that fits your body and the company culture.
- Get enough sleep the night before.