'Serviced' is a term that encapsulates the act of maintaining, supporting, or providing a service to a customer, client, or even a piece of equipment. It's a broad term that can cover a multitude of tasks, from repairing machinery to delivering exceptional customer service. In the context of a resume, 'Serviced' is often used to describe a candidate's past responsibilities that involved providing some form of service. It's a versatile term that can be applied across a wide range of industries and roles. When used on a resume, 'Serviced' communicates the individual's ability to meet the needs of others, whether it's a client, a team, or a system. It suggests a level of competence, reliability, and dedication. However, while 'Serviced' is a useful term, it isn't always the most impactful choice of language for your resume. The term can be somewhat vague and doesn't provide a clear picture of your specific skills or accomplishments. To truly make your resume stand out, it's often better to use more descriptive, action-oriented synonyms that can more accurately and effectively convey your experience and abilities. By choosing the right language, you can ensure your resume resonates with potential employers and showcases your value in the most compelling way possible.
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- Serviced a portfolio of 50+ high-value clients, resulting in a 20% increase in customer satisfaction ratings.
- Developed and serviced a new customer relationship management system, improving efficiency by 30%.
- Serviced and maintained a fleet of 200+ vehicles, reducing downtime by 15%.
- Serviced customers.
- Serviced computers.
- Serviced cars.
"Provided customer service"
This statement is too generic and does not provide any specific information about the type of customer service provided or the impact it had. It is better to provide specific examples or details to showcase your customer service skills and accomplishments.
This statement is vague and does not provide any information about the specific actions taken to service clients. It is better to provide specific examples or details to demonstrate how you serviced clients and the results achieved.
"Handled customer inquiries and complaints"
While this statement provides some information about the tasks performed, it lacks impact and does not highlight any specific achievements. Instead, it is better to mention the outcomes or results of handling customer inquiries and complaints, such as "Successfully resolved 95% of customer inquiries and complaints, resulting in a 30% decrease in customer escalations."
"Managed and serviced accounts"
This statement is too broad and does not provide any specific information about the accounts managed or the actions taken to service them. It is better to provide specific examples or details to showcase your account management skills and the results achieved.
"Provided technical support and serviced equipment"
While this statement mentions specific tasks performed, it lacks impact and does not highlight any specific achievements. Instead, it is better to mention the outcomes or results of providing technical support and servicing equipment, such as "Resolved 90% of technical issues within a 24-hour timeframe, resulting in a 50% reduction in equipment downtime."
Providing customer support
Instead of using "Serviced," job seekers can use synonyms like "Assisted," "Supported," or "Helped" to convey their role in providing customer support. These alternatives highlight their ability to address customer inquiries, resolve issues, and ensure customer satisfaction.
Repairing or maintaining equipment
When describing experience in repairing or maintaining equipment, job seekers can opt for synonyms such as "Repaired," "Maintained," or "Fixed." These terms emphasize their skills in troubleshooting, diagnosing problems, and ensuring the proper functioning of equipment.
Managing client relationships
Instead of using "Serviced," job seekers can use synonyms like "Managed," "Developed," or "Cultivated" to convey their role in managing client relationships. These alternatives highlight their ability to build rapport, understand client needs, and provide personalized solutions, showcasing their strong client management skills.
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Frequently Asked Questions
The best replacement word for 'Serviced' on a resume could be 'Managed', 'Maintained', or 'Handled'. For example, instead of saying "Serviced client accounts", you could say "Managed client accounts" or "Maintained relationships with key clients". These alternatives convey a sense of responsibility and active engagement.
It's appropriate to use 'Serviced' on a resume when you're describing a role where you maintained, supported, or provided a service for a product, system, or customer. For example, "Serviced a portfolio of 50+ clients to resolve technical issues" or "Regularly serviced and maintained company vehicles to ensure operational efficiency." However, ensure the context is clear, as 'serviced' can be vague without specific details.
You can gauge if 'Serviced' is relevant for your resume by considering the tasks you performed in your previous roles. If you've provided a service, maintained equipment, or managed client accounts, 'Serviced' could be an appropriate verb to use. For example, you might say "Serviced a portfolio of 50+ client accounts" or "Serviced and maintained office equipment." Remember, the goal is to use strong, active verbs that clearly communicate your responsibilities and achievements.