Requirements for Account Executive, Enterprise (Comms, Media, & Tech)

  • 7+ years of full cycle sales experience, preferably in SaaS
  • You are an adept storyteller, effectively engaging and developing relationships with senior managers and the C-suite

Responsibilities for Account Executive, Enterprise (Comms, Media, & Tech)

  • Drive revenue and lead the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with Communications, Media, & Tech customers
  • Provide recommendations based on a customers’ business needs and usage patterns
  • Balance inbound customer communication and prioritize/call out issues appropriately including: billing, legal, security, and technical inquiries
  • Collaborate with different members of the Sales team (Solutions Engineers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
  • Educate customers on the value of Slack in a thoughtful way
  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including Product

Nice-to-haves

  • You have experience (and should enjoy!) collaborating with internal sales teams like Solutions Engineers and Customer Success Managers
  • You have worked in a highly matrixed environment and understand how to sell internally as well as externally
  • You’ve sold SaaS software that can be used across every stakeholder, multiple departments, and every industry
  • You've built global engagement across multiple lines of business and broadened product support within Communications, Media, & Tech organizations
  • You enjoy traveling and have the ability to travel 20-30% of the time

Benefits

  • You have experience (and should enjoy!) collaborating with internal sales teams like Solutions Engineers and Customer Success Managers
  • You have worked in a highly matrixed environment and understand how to sell internally as well as externally
  • You’ve sold SaaS software that can be used across every stakeholder, multiple departments, and every industry
  • You've built global engagement across multiple lines of business and broadened product support within Communications, Media, & Tech organizations
  • You enjoy traveling and have the ability to travel 20-30% of the time

About this position

As an established Account Executive, you know how to navigate through Communications, Media, & Tech organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution to and engage with C-suite Executives. You've made massive contributions to your product roadmap by collecting customer feedback and requests and delivering those to internal teams. Your storytelling skills are unmatched so presenting to business line owners across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.
Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we seek to be smart, humble, hardworking and, above all, collaborative.

Your Impact: Success will be measured by overall performance in bringing in net new clients and expanding existing accounts, all while delivering an exceptional customer experience.

Job Summary

Function
Sales
Level
Years of Experience
7+
Salary
$235,900 to $364,700
Location
New York, NY
Workplace
Go To job Listing

About Slack

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

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