About The Position

This is a quota-carrying role that combines consultative enterprise selling with AI solution design. The specialist will act as the field-facing expert on Zoom Revenue Accelerator (ZRA), Zoom's AI-powered platform for revenue teams. Sales teams will engage this role when customers are interested in understanding how AI can transform their sales processes. The goal is to help customers operationalize intelligent workflows that drive measurable business outcomes.

Requirements

  • 5+ years in technical pre-sales, solutions engineering, or sales technology consulting with enterprise customers.
  • Proven ability to engage CROs, VPs of Sales, and Sales Operations leaders in strategic discussions about revenue performance.
  • Demonstrate understanding of sales process design, forecasting, pipeline management, and coaching analytics.
  • Conceptual and operational knowledge of CRM and sales engagement systems (Salesforce, HubSpot, Outreach, Gong).
  • Effective communication and presentation skills; able to simplify complex AI concepts for business audiences.
  • Understand API-level integrations across sales tech ecosystems.
  • Have an entrepreneurial mindset—thrives in a fast-moving, startup-style environment within a global enterprise.

Responsibilities

  • Influence qualified pipeline and bookings for ZRA and related AI solutions.
  • Map customer sales processes, design AI-augmented workflows, and define integration steps across CRM and sales engagement systems.
  • Run customer sessions that turn interest into committed projects.
  • Create decks, playbooks, and demo flows that help AEs and SEs position ZRA effectively.
  • Partner with Product Marketing, Product Development, and PSO to align customer needs with roadmap priorities.
  • Represent Zoom's vision for AI in sales, bridging today's capabilities with the future of agentic orchestration.

Benefits

  • Award-winning workplace culture
  • Commitment to delivering happiness
  • Variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
  • Support work-life balance
  • Contribute to their community in meaningful ways
  • Opportunities to stretch skills and advance career in a collaborative, growth-focused environment
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