Zoo Seasonal Admissions and Experiences Worker (18+)
About The Position
Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day. Miwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community. Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact [email protected]. Please note: an online application must be submitted for consideration. We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County! Seasonal Admissions and Experiences Zoo Worker (18+) Miwaukee County Zoo - Visitor Services Hourly Pay Range: $12.36 - $13.88 Job Summary: Under the supervision of the Guest Services Supervisor, Visitor Services Specialist Lead, and Visitor Services Specialist, the Seasonal Zoo Worker in Admissions and Experiences is responsible for engaging with guests by greeting, assisting with ticket sales, and ensuring a positive experience. Providing an exceptional guest experience is our top priority. This role involves working in a fast-paced environment, requiring strong computer and communication skills. Most shifts are spent standing and working outdoors in admissions, parking, and various guest experiences throughout the Zoo.
Requirements
- Authorized to work in the United States.
- 18 years of age or older upon application.
- NOTE: This original application is open to permanent residents of the United States. Appointee must establish residency in the state of Wisconsin within six months of start date and maintain such residency during incumbency. In accordance with Section 11, Rule 3 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of criteria deemed appropriate by the Director of Human Resources.
- APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION
Nice To Haves
- High school diploma or GED equivalent.
- Previous work experience handling money.
- Previous customer service work experience.
Responsibilities
- Customer Service - The Visitor Services Department is committed to delivering an outstanding guest experience and promoting animal conservation by adhering to standard procedures and delivering narratives with kindness and consistency.
- Cash Handling - Responsible for accurately handling ticket sales and processing transactions using a Point-of-Sale system.
- Operation – Perform opening, operating, and closing tasks, including cleaning assigned areas and picking up debris to maintain a clean and welcoming environment for guests. Familiarity with Admissions and Experiences procedures is required, including cleaning, debris removal, equipment inspections, and operation of exhibits.
- Perform all other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
