Zone Supervisor

Compass Connections•San Antonio, TX

9d•Onsite

About The Position

It's a great feeling to work for a company that does so much good for others around the world! This role involves supervising unit managers, mentoring new hires, and ensuring compliance with agency policies and regulatory requirements. The position requires a high school diploma or equivalent, with a preference for an Associate degree or college coursework. Fluency in English and Spanish is mandatory. The role also involves participating in scheduled meetings, in-service training, and team decisions, as well as assisting with household laundry and routine cleaning. A key aspect of the role is ensuring the safety and well-being of the service population by supervising interactions, planning activities, and implementing safety protocols. The position requires the ability to work evenings, weekends, and holidays as needed.

Requirements

Fluency in English and Spanish is required.
High school diploma, or equivalent.
Minimum of one (1) year of related experience and/or training.
Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
Work collaboratively with other staff members, service providers and professionals.
Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
Work in a fast-paced environment and maintain emotional control and professional composure at all times.
Maintain computer literacy required to meet the responsibilities of the position.
Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

2-year Associate degree from accredited program/institution, or two or more years of college-level course work in a related field
First aid, CPR, Emergency behavior intervention certifications
Two (2)plus years of related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Report all serious incident and daily activities to the Shelter Manager.
Assist with the development of shift schedules and staff assignments to ensure the safety of the service population and coworkers.
Monitor, coordinate, and delegate daily facility operations tasks as needed throughout the shift.
Know the procedures for and monitor proper dispensing of non-prescription medications when medical staff are not on duty.
Supervise the general interaction of the service population by promoting positive interaction between children, encouraging children to take on responsibility in the daily routine.
Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
Identify routine maintenance work/repair and report it to the Shelter Manager.
Participate in scheduled meetings, in-service training, and team decisions.
Assist in the household laundry of linens, children’s clothing and routine cleaning of bedrooms and living areas.
Ensure that records regarding clothing and personal items are maintained and updated in an accurate and timely manner.
Assume responsibility for scheduling air and ground transportation of the service population when needed.
Work evenings, weekends, and holidays as needed or requested by position supervisor.
Implement Compass Connections safety protocols including evacuating with the children and other staff in case of an emergency.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Supervise the unit managers assigned to this position and solicit ideas from providing constructive feedback to all supervised staff regarding work habits, communication, and safety.
Mentor and assist new hires and coworkers during the general observation training period.
Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
Frequently transverse from one area of the physical plant to another.
Meet all deadlines required by program supervisor and federal partners.