Zone Manager 530360

Oklahoma State University•Stillwater, OK

1d•Onsite

About The Position

The Zone Manager will be responsible for overseeing maintenance and repair work performed by members of the zone team. The position must maintain an awareness of the maintenance workload and available resources to make maintenance decisions. The position will supervise employee performance and oversee information gathering, equipment inventory, equipment labeling, and scheduling for preventive and predictive maintenance programs. Responsible for planned maintenance, corrective and reactive maintenance and repair, managing the work orders and staff, and developing the zone-organized maintenance team. This position will involve extensive communication and scheduling. Supervise the performance of all phases of general, aesthetic, corrective, reactive, planned, and preventive maintenance within specific guidelines. Responsible for ensuring the completion of tasks and projects related to the systematic inspection, detection, and correction of developing failures of equipment or facilities, either before they occur or before they develop into major defects. This position is responsible for determining the need, scheduling, and assigning technicians to tasks, including the replacement of filters, belts, lights, intake screens, seals, lubrication, preservation, and servicing of equipment, the inspection and diagnosis of information contributing to preventive and predictive maintenance scheduling, accurate collection and entry of analysis of information. The position will ensure that requests for work are accurately translated to service requests and that the work is assessed, allocated, and accomplished appropriately. This position will be expected to interact with customers and other employees in a professional manner that enhances work effectiveness for the zone maintenance crew.

Requirements

High School/GED (degree must be conferred on or before agreed upon start date)
Ten years of prior successful work experience in a building maintenance organization or department (Post secondary education may be substituted for years of experience)
Experience working in a university, commercial, or industrial organization that is responsible for maintenance work, diagnosing, maintaining, renovating, and preserving facilities
Able to follow directions as presented by the supervisor
Effective work habits, including commitment to quality work, time management, organizational skills, attention to detail, ability to multitask, and good record-keeping skills
Good judgment in making decisions, asking for help, bringing forward problems, communicating with others, and working around moving machinery and electricity
Able to learn and act on new technical or complex information
Have before hire and maintain after hire a valid driver's license
Maintain a personal cell phone and be continually available both during and after normal working hours
Ability to manage and motivate people
Ability to frequently communicate with customers and employees who have inquiries about work and exchange accurate information
Computer skills in Outlook, Word, and Excel for departmental record keeping
Good organizational ability
Physical ability to lift up to 50 lbs frequently and in excess of 50 lbs occasionally
Skills in evaluating the work of others to ensure adherence to stated standards
Skill in conflict resolution and resolving problems involving tenants and contractors regarding contract requirements
Considerable knowledge of methods, standards, and equipment used within the facility maintenance, repair, and renovation industry
Ability to estimate costs and assess bids
Ability to communicate effectively and accurately
Ability to establish and maintain effective working relations with contractors and departmental representatives
Ability to work independently
Ability to present a friendly and positive demeanor to children and clients served, staff, and the general public
Basic knowledge of building codes
Ability to become proficient in the use of CMMS (Computerized Maintenance Management System) “AiM” computer system and mobile technology

Nice To Haves

Bachelor's degree (Building trades or technical field)
Six years of prior successful work experience in the building trades
Evidence of performing or developing preventive maintenance checks and services, schedules, and interpreting diagnostic information related to proactive maintenance programs
Knowledge and experience with building codes

Responsibilities

Overseeing maintenance and repair work performed by members of the zone team
Maintaining an awareness of the maintenance workload and available resources to make maintenance decisions
Supervising employee performance
Overseeing information gathering, equipment inventory, equipment labeling, and scheduling for preventive and predictive maintenance programs
Managing planned maintenance, corrective and reactive maintenance and repair
Managing work orders and staff
Developing the zone-organized maintenance team
Supervising the performance of all phases of general, aesthetic, corrective, reactive, planned, and preventive maintenance within specific guidelines
Ensuring the completion of tasks and projects related to the systematic inspection, detection, and correction of developing failures of equipment or facilities
Determining the need, scheduling, and assigning technicians to tasks, including the replacement of filters, belts, lights, intake screens, seals, lubrication, preservation, and servicing of equipment
Inspecting and diagnosing information contributing to preventive and predictive maintenance scheduling
Accurately collecting and entering analysis of information
Ensuring that requests for work are accurately translated to service requests
Ensuring that work is assessed, allocated, and accomplished appropriately
Interacting with customers and other employees in a professional manner that enhances work effectiveness for the zone maintenance crew
Using appropriate personal protective equipment as required (gloves, safety glasses, etc.)
Working overtime after 4 pm, shift work, and being on a rotating standby for emergencies during non-business hours, including when the university is closed and/or other events after 5 pm on weekdays, weekends, and holidays when management deems necessary
Performing snow and ice removal tasks and responding at any time of the day or night when scheduled by management, regardless of weather
Maintaining a personal cell phone due to communication expectations