Zone Director of Operations - Midwest Territory

Hanger, Inc.•,

5d•$110,000 - $160,000•Remote

About The Position

The Zone Director of Operations is responsible for overseeing and optimizing the operational functions across a designated zone or an area within a zone. This role involves strategic planning, process improvement, and the implementation of best practices to ensure operational excellence and alignment with the company's goals and objectives. The Zone Director of Operations will work closely with regional and local management teams to drive performance, enhance customer satisfaction, and achieve financial targets.

Requirements

B.S. /B.A. in business, healthcare, or related discipline, OR an equivalent combination of education and experience required.
Minimum five years’ experience with profit/loss accountability in multi-site service industry required.
Minimum three years’ experience in health care management required.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Required to be proficient in Windows based office technologies (ex. Word, Excel, PowerPoint)

Nice To Haves

Master’s Degree in same preferred.
Experience managing a clinical organization preferred.
Experience with supervision of employees and with annual revenues of at least $5 million preferred.
Minimum five years’ experience in orthotics & prosthetics industry preferred.
Minimum of 8 years’ profit and loss accountability in a multi-site health care setting preferred.

Responsibilities

Develop and manage operational budgets, ensuring cost control and profitability.
Ensure that resources, including personnel, are allocated effectively.
Analyze financial reports and operational metrics to identify areas for improvement.
Implement cost-saving initiatives while maintaining high service standards
Develop and implement operational strategies aligned with company goals and ensure high standards of customer service.
Streamline workflow and implement best practice to improve efficiency and increase productivity.
Implement and monitor key performance indicators (KPIs) to measure and manage performance.
Identify and implement solutions to address operational challenges and opportunities.
Prepare and present regular reports on regional performance to senior management.
Ensure compliance with company policies, procedures, and regulatory requirements.
Leverage technology and automation to optimize processes and increase productivity.
Lead the implementation of new processes, technologies, and strategies
Ensure that departments work together seamlessly to achieve common goals.
Facilitate the sharing of information and resources between departments.
May coordinate activities of other personnel (Team Lead).

Benefits

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest