Zone Coordinator- Bed Stuy, Bushwick And Williamsburg

City of New York • Brooklyn, NY

4h • Onsite

About The Position

The New York City Housing Authority (NYCHA)'s Office of Resident Economic Empowerment & Sustainability (REES), within NYCHA’s Department of Resident Services, Partnerships, and Initiatives (RSPI), focuses on developing and implementing programs and policies to increase residents' economic opportunities. This includes asset building, employment, advancement, adult education, training, and business development. NYCHA uses a Zone Model approach to coordinate resources and expand economic opportunities for public housing residents through place-based service coordination. REES aims to generate economic opportunities, provide a comprehensive economic empowerment platform, reduce service duplication, foster better partnerships, and drive investment into public housing neighborhoods. Each zone is managed by a REES Zone Coordinator who identifies, coordinates, and attracts economic empowerment partnerships and resources for residents in specific geographic areas. REES is seeking a dynamic Zone Coordinator for Bed Stuy, Bushwick, and Williamsburg to serve as a project and partnership manager, providing place-based service coordination for NYCHA residents in these neighborhoods. The Zone Coordinator will help identify, coordinate, and attract economic empowerment resources, with a special focus on key NYCHA developments, and execute strategic projects with defined outcomes, including the Jobs-Plus program.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

• Oversee the Zone model approach for a specific geographic area, serving 8,000-12,000 households on average.
• Assess neighborhood need and service gaps. Identify key adult education, training, workforce development, financial literacy and asset building and business development stakeholders and resources within a specific geographic area.
• Establish formal partnerships, through an application and evaluation process, with relevant economic opportunity services providers. Establish and manage formal agreements and/or contracts with partner organizations.
• In collaboration with partner organizations, develop, manage and execute, a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures. Set defined performance targets for projects and manage effectively to reach intended outcomes. Manage relationships with key internal and external stakeholders to advance project outcomes.
• In the NYCHA neighborhoods of Bedford Stuyvesant, Bushwick and Williamsburg, maintain and build a local referral and recruitment infrastructure utilizing the web-based referral system and other referral tools. Leverage partner organizations, frontline NYCHA staff, and key stakeholders. Strategically leverage NYCHA and REES communication channels when executing all projects and initiatives.
• Identify neighborhood economic opportunity needs and gaps and work with partner organizations, as well as key REES staff and community stakeholders, to develop strategies for securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks, based on local need, to meet key service area gaps and leverage best practice.
• Manage relationship with HRA funded Jobs-Plus program (serving the developments of Armstrong I, Armstrong II, Lafayette Gardens, Marcy, and Tompkins Houses) to ensure that there is a strong working relationship between the Jobs-Plus contractor staff and NYCHA’s frontline staff, as well as with the residents of the respective developments. In addition, connect Jobs-Plus sites to opportunities, organizations and resources that can support the sites and JP member in achieving their goals. Act as a liaison with property management and the Jobs Plus sites to encourage an increase in residents participating in a rent incentive associated with the program.
• Regularly manage project performance through quantitative and qualitative analysis. Utilize standard reporting tools and obtain regular partner and resident feedback through formal methods. Monitor performance of ongoing initiatives (e.g. volume of referrals to partner organizations) on a consistent basis to ensure REES reaches established performance targets. Consistently implement new strategies to improve or enhance outcomes based on evaluation.
• Manage relationships with Resident Associations and other resident-led bodies, development property managers and other key contacts.
• Ensure website, resources and materials are up to date with accurate neighborhood information.
• Work with partners and REES team to identify best practices that support the annual outcomes for REES. Research and share community economic development best practices with partner organizations and REES staff.
• Represent REES and NYCHA at external resident, community and citywide events including meetings with senior NYCHA leadership. Provide regular training and external presentations.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level