Zip Line Operator (Seasonal)

Memphis Zoo • Memphis, TN

3d • Onsite

About The Position

The Zip Line Rides Operator assists with the daily operation of the zip line in a safe and efficient manner while promoting a positive atmosphere with riders. Duties include daily on-going inspection of all zip line operating equipment, giving safety presentations to zip riders at the beginning of each ride, ensuring that passengers are in their seats properly, and that each and every restraint is locked before the cart is dispatched. Attention to detail and adherence to all safety guidelines and policies is crucial to this role.

Requirements

• 21 years or older.
• Clear background check.
• Clear drug screening.

Nice To Haves

• High school diploma.
• Previous customer service experience.
• General knowledge of safety procedures.
• Strong interpersonal and communication skills with a focus on guest satisfaction.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Flexibility to work evenings, weekends, and holidays as needed.
• Positive attitude and willingness to learn and adapt in a team-oriented environment.
• Attention to Detail.
• Stress Management/Composure.
• Flexibility.
• Teamwork Orientation.
• Problem solving.

Responsibilities

• Operate rides and attractions according to safety protocols.
• Monitor and inspect rides and attractions for safety.
• Load and unload passengers in a safe and timely manner.
• Provide customer service to guests, including answering questions and providing assistance.
• Collect tickets or payment for rides.
• Enforce all safety regulations and stay current with safety rules and procedures.
• Maintaining cleanliness and organization of the work area.
• Relieving other team members for breaks.
• Review and adhere to required operating and safety manuals, completed required training.
• Operators must give undivided attention to the operation of the ride at all times. Under no circumstances may the operator leave their post while ride is in operation.
• Employees in this role may provide coverage to other operating rides, as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED