Zero Trust Operations Engineer

Charles Schwab Inc.•Orlando, FL

7d•$120,000 - $150,000•Onsite

About The Position

As a Manager within Zero Trust Operations, you will help protect Schwab’s critical systems by supporting secure, reliable access across network and cloud security solutions. You will respond to incidents and service disruptions, analyze logs and telemetry, determine root causes, and make informed decisions that balance security, availability, and user experience. Working across network, identity, endpoint, DevSecOps, and cloud teams, you will coordinate incident resolution, implement and validate configuration and access-control changes, and communicate risks and impacts to stakeholders. Your work will strengthen cyber resilience by improving security policies, operational procedures, documentation, and automation. Success requires cybersecurity expertise, analytical thinking, adaptability, and collaborative problem solving in a fast-paced production environment.

Requirements

2+ years of cybersecurity experience.
2+ years of direct operational support experience with Zero Trust solutions, including ZTNA, CASB, SWG, or SASE technologies.
Working knowledge of networking fundamentals and cloud security concepts.
Ability to investigate incidents, interpret logs and telemetry, identify root causes, and make sound decisions during complex operational situations.
Effective communication, problem solving, analytical thinking, collaboration, and adaptability.
Bachelor’s degree in Computer Science, Cybersecurity, or an equivalent combination of education and experience.

Nice To Haves

Experience automating operational or troubleshooting workflows using Python, scripting, Ansible, Salt, or similar technologies.
Experience implementing access controls, segmentation changes, security policies, and configuration updates in production environments.
Experience improving runbooks, incident-response procedures, technical documentation, and operational processes.
Security certification such as Security+, CASP+, GSEC, SSCP, CDPSE, GIAC/SANS, or equivalent.
Zero Trust vendor certification.
Networking certification such as Network+, CCNA, CCNP, CCIE, or equivalent.
Commitment to continuous learning across cybersecurity, networking, cloud, identity, and automation.

Responsibilities

Support secure, reliable access across network and cloud security solutions.
Respond to incidents and service disruptions.
Analyze logs and telemetry.
Determine root causes of incidents.
Make informed decisions that balance security, availability, and user experience.
Coordinate incident resolution across various teams (network, identity, endpoint, DevSecOps, cloud).
Implement and validate configuration and access-control changes.
Communicate risks and impacts to stakeholders.
Improve security policies, operational procedures, documentation, and automation to strengthen cyber resilience.