z/OS Systems Analyst

CIBCToronto, ON
Hybrid

About The Position

As a z/OS Systems Analyst in the CE&T Mainframe Engineering team, you will work with senior systems programmers & systems analysts to provide day-to-day operational support of enterprise mainframe systems platforms. You will play a key role in working with the extended mainframe engineering team to schedule and implement required hardware & software infrastructure changes in support of banking operations. This role works closely with mainframe engineering teams, application operations, and application development teams. You will collaborate with and advise senior engineering leadership on ongoing product upgrades, features, maintenance schedules, and required vulnerability patching for both production and development environments. You will learn how to utilize and support IBM diagnostic tools and create & manage OEM problem tickets with external hardware & software vendors. CIBC enables the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

  • Experience with Storage subsystems, Network protocols, Parallel Sysplex systems configurations, z/OS operating systems implementation and diagnostic processes.
  • Working knowledge of applying SMP/E maintenance (PTFs, APARS, HIPER fixes) within a z/OS mainframe environment.
  • Ability to manage multiple priorities.
  • Ability to manage multiple concurrent objectives, projects, groups or activities.
  • Effective judgment in prioritizing and time allocation.
  • Decision making and critical thinking skills.
  • Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.
  • Understanding that success is in the details.
  • Noticing things that others don't.
  • Critical thinking skills help to inform decision making.
  • Bringing your real self to work and living CIBC's values – trust, teamwork, and accountability.

Nice To Haves

  • Technical experience with COBOL & Assembler coding.
  • Good working knowledge of systems monitoring tools such as IBM OMEGAMON, MainView and SysView.
  • Keen interest in learning z/OS system internals (WLM, Coupling Facility & Parallel Sysplex and Geographically Dispersed Parallel Sysplex).

Responsibilities

  • Assist senior mainframe engineering leads in the development of strategic hardware and software release and upgrade plans, to align with CIBC business goals and long-term growth.
  • Coordinate & create problem tickets with external vendors to resolution to ensure operational efficiency and systems service level agreements are achieved on a daily basis.
  • Assist in the preparation & presentation of technology roadmaps, maintenance schedules, operational reports, and dashboards for executive leadership.
  • Collaborate with cross-functional teams to gather input, ensure data accuracy, and drive execution of strategic mainframe initiatives.
  • Establish a highly collaborative environment and promote engagement.
  • Understand the value of maintaining well-organized information and open communication at all levels.
  • Employ a results-oriented approach to ensure successful delivery; proactively manage risk and find solutions.
  • Monitor milestones and ensure they are completed according to timelines.

Benefits

  • Competitive salary
  • Incentive pay
  • Banking benefits
  • Benefits program
  • Defined benefit pension plan
  • Employee share purchase plan
  • Vacation offering
  • Wellbeing support
  • MomentMakers, our social, points-based recognition program
  • Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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