Youth Services Specialist (20 hrs.) Hilliard Branch

Columbus Metropolitan Library • Hilliard, OH

7d • $18 - $23 • Onsite

About The Position

As a Youth Services Specialist, you will contribute to a positive customer experience by serving youth at your location through conversation and reading with youth. You will connect youth with books and promote our library’s programs and services.

Requirements

• High School Diploma or G.E.D. required.
• Experience working with youth required.
• Desire to work with children of all ages required.
• Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
• Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
• Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.

Responsibilities

• Proactively greets youth and caregivers upon their arrival in the children’s or teen area; engages adults and children in conversations and activities, promotes usage of the library collection and resources.
• Connects youth and caregivers with books and with titles at their reading level.
• Reads with youth individually or in small groups; encourages parents and caregivers to read and checkout books/materials.
• Provides age / level appropriate activities for all youth.
• Encourages participation in youth services programs; explains programs and available offerings to children, teens, parents and caregivers. Assists with youth programming as needed.
• Encourages children and teens to complete the Summer Reading Challenge.
• Assists customers with public technology.
• Assists with displaying and organizing books, keeps area neat, and fills displays.
• Assists with group registration for programs.
• May answer basic reference questions.
• Supports the Code of Conduct by following up with customers when necessary; alerts Security Officer and/or manager about suspicious behavior and similar risk to safety and security.
• Performs additional duties as assigned.

Benefits

• A robust benefits package that supports your physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans to meet your healthcare needs.
• A qualified employer for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs for your peace of mind.
• Generous paid time off and leave options to balance your work and personal life.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
• A variety of voluntary and supplemental insurance plans to complement your lifestyle.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED