116 - Youth Services Counselor

COMMUNITY ACTION ORGANIZATION OF WESTERN NEW YORK INC•Buffalo, NY
•$18 - $20

About The Position

The Youth Services Counselor designs and implements programs that promote the growth and development of children and adolescents while providing guidance, mentorship, and support. The role includes planning academic, recreational, arts, and community-service activities; supporting participants’ academic, social, emotional, and career development; and connecting youth and families with community resources. The counselor collaborates with families, schools, and community organizations, maintains a safe and inclusive environment, assists youth in times of crisis, and keeps accurate participant, training, and program records in accordance with agency and regulatory requirements.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Minimum of one year of experience working with youth in an accredited youth program.
  • Must obtain First Aid/CPR AED Certification within 90 days of hire.
  • Strong commitment to maintaining confidentiality.
  • Ability to understand and respect diverse backgrounds.
  • Strong leadership skills to motivate and guide students.
  • Excellent interpersonal and verbal and non-verbal communication skills.
  • Ability to navigate complex situations and provide solutions.
  • Ability to organize and multitask.
  • Flexibility to adapt to changing environments and new program initiatives.
  • Strong problem-solving skills.
  • Proficiency in Microsoft Office Suite.
  • Must be able to sustain physical activity, participate in indoor and outdoor activities, and lift or move up to 25 pounds.
  • Must provide a physical examination record or pass a physical examination by a CAO physician.
  • Must have a valid New York State driver’s license and proof of motor vehicle insurance coverage.
  • Must complete the CAO Employment application, NYS SCR Clearance Form with acceptable clearance, Criminal Record Certification, and release for reference checks.
  • Must be free of criminal convictions for crimes against children; fingerprinting is required.

Responsibilities

  • Create and run programs focused on academics, sports, arts, and community services.
  • Create lesson plans using New York State Education Guidelines to support participants’ academic, social, and emotional well-being.
  • Plan, coordinate, and supervise field trips, workshops, mentorship sessions, and other events.
  • Create personalized support plans, assess participants’ needs and goals, and make recommendations for improvement.
  • Provide one-on-one guidance, role modeling, and encouragement to build life skills and positive behaviors.
  • Provide academic assistance, connect youth to job training, and offer career counseling.
  • Build partnerships with community organizations and schools to expand resources and opportunities, and educate participants and families about community services.
  • Help youth express feelings, build communication skills, and develop emotional intelligence in a supportive environment.
  • Collaborate with parents, family members, and other organizations to support youth well-being and achievement.
  • Foster a safe and inclusive environment.
  • Offer support and assistance during times of crisis or difficulty.
  • Maintain accurate records of participants’ progress, activities, and program data.
  • Complete and maintain records for required OCFS and Youth Services Department trainings.
  • Maintain timely, accurate, and complete records, documentation, and reports in accordance with program, agency, and regulatory requirements.
  • Present a professional image in conduct, attitude, and attire.
  • Complete mandatory trainings satisfactorily.
  • Perform additional duties as assigned.
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