Youth Services Center Program Manager

Bernalillo County•Albuquerque, NM

2d•Onsite

About The Position

This position monitors the care, custody, and treatment of juvenile programs. Supervises assigned staff and performs professional and technical duties related to program planning, budget preparation, fiscal management, and special projects. Employee supervision includes hiring selection, training oversight, performance assessment, coaching, and disciplinary and termination actions.

Requirements

Bachelor's degree in a relevant field.
Three (3) years of work experience with at risk adolescents in a lock down, secure, and/or correctional facility.
One (1) year working in a supervisory role.
Any equivalent combination of related education and/or experience may be considered for the above requirements.
Successfully complete the post-offer employment medical examination and background investigation.
Comply with County safety guidelines.
Complete required Supervisor classes, if applicable.
Maintain a valid New Mexico driver’s license while employed in this position.
Complete 120 hours of on-the-job training, including State Juvenile Code and “A Level” Restraint Training.
Complete re-certification in these areas every six months.
Comply with Bernalillo County safety policy, including the use of an OSHA-approved respirator when required.

Nice To Haves

Complete required FEMA training(s) as assigned to the position.

Responsibilities

Maintain security, order, and discipline to prevent disturbances, escapes, and ensure the safety of residents, staff, and the community.
Ensure each shift is fully staffed.
Perform crisis intervention as needed and respond to incident calls.
Originate and receive oral and written communications; input information into automated office systems and access other information systems.
Perform special assignments as directed, including but not limited to: Compliance Manager, Safety Manager, Quality Control Manager, Population Manager, Intake Manager, Alternative Programs Manager, and Juvenile Detention Alternative Initiatives Manager.
Work cooperatively with other Program Managers and management staff in all aspects of facility operations, such as sharing staff, coordinating programs, and supervising residents.
Participate in developing and administering program objectives.
Assist in developing, evaluating, and administering department/unit budgets, plan purchase needs, and oversee facility maintenance and capital improvements.
Oversee the training and evaluation of subordinate staff.
Act as a supervisor within the facility, ensuring performance and compliance with County, department, and American Correctional Association (ACA) National Standards.
Manage assigned program and unit operations as directed by the director or assistant director.
Maintain cooperative planning arrangements and working relationships with the public and external agencies.
Manage residential and support services as assigned by the director or assistant director.
Be on call 24 hours a day, seven days a week.