Youth Services Assistant

Addison Public Library • Addison, IL

8h • $22 - $27 • Onsite

About The Position

The Addison Public Library is seeking a customer-focused Youth Services Assistant to help connect patrons with their interests and information needs. Along with providing an exceptional patron experience at the Youth Services desk, you will have the opportunity to provide programming support and assist with promotions and outreach. The Library has a newly renovated Youth Services department that includes a new and dynamic play area as well as plenty of opportunities to interact and connect with patrons.

Requirements

• A positive attitude.
• Passion for working with the public and connecting them to resources.
• Effective, enthusiastic, and respectful communication.
• Proficiency in the use of technology.
• Knowledge of children’s literature and child development.
• Excellent customer service skills with two years of experience.
• Two years of customer service experience is required.

Nice To Haves

• LTA or bachelor’s degree preferred; directly related experience and/or enrollment in higher education may be considered in place of the degree requirement.
• Experience working with children is preferred.
• Preference will be given to qualified candidates who are bilingual in English and Polish, English and Spanish, or English and another language commonly spoken within the community we serve.
• Being comfortable engaging with a wide variety of ages, cultures, and abilities is essential.

Responsibilities

• Providing an exceptional patron experience at the Youth Services desk
• Providing programming support
• Assisting with promotions and outreach

Benefits

• Generous accrued paid time off, including three weeks of vacation, two weeks of sick leave, and eight weeks of paid parental leave
• Encouragement for professional growth, including tuition reimbursement
• A diverse community that actively uses and supports its public library
• An organizational culture that embraces change and supports trying new ideas

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree