Youth Service Supervisor

Office of Shared Administration•Kanawha, WV

1d•Onsite

About The Position

The Youth Services Supervisor provides direct supervision, program oversight, and strategic guidance to social work staff delivering critical services across multiple program areas. This position may oversee and coordinate programs and activities aimed at supporting the personal and social development of young individuals, community organizations, and advocacy groups. The role typically involves managing a team of youth service professionals, creating and implementing programs, and ensuring the overall well-being of the youth participants. These positions are subject to on-call status during non-business hours and may be subject to mandatory overtime requirements and must be available for travel. Work may deal with situations that are potentially dangerous to clients and workers. Applicants must possess a valid WV driver’s license and reliable transportation. Applicants also must have strong communication skills, a knowledge of policy, law, and procedures regarding all programs and services. Overtime hours and frequent travel may be required. Successful completion of a background check is required for employment.

Requirements

Bachelor's degree from an accredited college or university.
Four (4) years of full-time or equivalent part-time experience performing social services/work, probation and enforcement services, or community support and welfare services for adults and/or children.
Valid WV driver’s license.
Accessibility to a phone.
Strong communication skills.
Knowledge of policy, law, and procedures regarding all programs and services.

Nice To Haves

Two (2) years of full-time or equivalent part-time experience in Child or Adult Protective Services, Centralized Intake, Child Welfare, or Youth Services classification may substitute for the required experience (for internal applicants only).
Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency.

Responsibilities

Supervise and evaluate professional social work staff, including case reviews and performance management
Oversee caseload distribution, service delivery, and documentation standards
Provide guidance on complex, high-risk, or legally sensitive cases
Ensure compliance with state law, policy, and professional standards
Coordinate with internal and external partners, courts, and service providers
Support staff through coaching, training, and crisis response
Participate in on-call supervisory coverage, as required
Maintain awareness of safety risks and ensure staff follow appropriate protocols
This position may involve working in emotionally intense or potentially dangerous situations and requires sound judgment, professionalism, and resilience.