Youth Service Manager

The Dream Program•Bennington, VT

2d•$45,526 - $50,078•Hybrid

About The Position

Join a small team of passionate and dedicated employees working to fulfill DREAM's mission: closing the opportunity gap for youth living in affordable housing communities. This position is a member of DREAM's Employee & Member Support team which strives to fulfill our organization's mission of closing the opportunity gap by supporting each other, our programs, our youth, and our AmeriCorps members. The DREAM Program is committed to fostering a welcoming and inclusive environment where all staff, volunteers, youth and families have the opportunity to thrive. We believe in continuous learning and growth, and we encourage members to engage with curiosity, openness, and a commitment to making a meaningful impact. Our mission is to close the Opportunity Gap by providing mentorship and enriching experiences that support youth from a wide range of backgrounds. We seek teammates who bring unique and varied perspectives, experiences, and skills. DREAM values individuals who are dedicated to creating an environment where everyone feels seen, supported, and empowered.

Requirements

Demonstrated practice or education serving and supervising individuals who have a variety of lived experiences in a manner that is respectful and aware of how those experiences impact who they are as individuals and as a community.
Demonstrated skills in positive communication among a team.
Computer proficiency: comfort with Microsoft Office apps, Google's GSuite and email communication; database experience; accounting software experience.
Familiarity with AmeriCorps grant requirements and mentoring program requirements as expressed by CNCS and state and local regulations, respectively.
Demonstrated ability to manage time and set priorities while giving consideration to staff, the organization, and the self.
Creativity, energy, and an entrepreneurial spirit.
A contagious energy for DREAM’s work.

Nice To Haves

1+ years of experience in managing a group of employees, service members and/or volunteers.
2+ years experience in organizations focused on youth development.
Experience maintaining an organizational property, office, and/or program space.
Comfortable working in an outdoor environment in all seasons.

Responsibilities

Build and sustain high quality, community-based relationships
Build a relationship with every volunteer mentor, as well as every youth and their caregivers.
Attend to youth, families, and partners' variety of needs as it relates to DREAM
Assure each volunteer mentor and AmeriCorps member is prepared, trained, and supported and provides an intentional, enriching experience to the youth and families served.
Provide each youth with an excellent year-round DREAM experience by establishing and supporting each program offered at our program sites.
Operate the organization's programs and activities with fidelity to its models, with the intention of continuing to strive toward excellence and expand our offering to as many eligible youth as possible.
Support of program transitions seasonally between school year and summertime.
Work closely on a team of other managers and directors in the region, communicating with and supporting others regularly, both in-person and virtually.
Communicate with mentors, parents and partners every week (or more frequently as circumstances may direct).
Communicate with DREAM’s broader community monthly in multiple ways (For example: reporting to our Board of Directors, building new partnerships in each community, and connecting with local organizations and resources that offer supplemental services to youth and families).
Participate as a member of DREAM’s Employee & Member Support team by attending regular meetings and driving strategy and execution of initiatives.

Benefits

Group Medical Insurance for the employee paid at 100% of cost the plan
five weeks (25 work days) paid time off (PTO) inclusive of vacation, sick and personal days
eight (8) paid holidays (including six (6) single days, a winter break from December 24-January 1 and a November break)
free access to Employee Assistance Program and its corresponding benefits
free access to Amazon Prime buying and streaming services
paid membership in position-specific professional organization
access to professional development opportunities
DREAM gear/uniforms
access to 3% employer match retirement plan
expanded health benefits (dental and vision) with employee contribution