Youth Residential Manager

Bellewood & Brooklawn • Louisville, KY

14h • Onsite

About The Position

The Residential Program Manager oversees all aspects of cottage operations for scheduled shifts and serves as a role model for staff and residents. This role involves supervising and managing cottage staff, overseeing treatment and service delivery, ensuring compliance with youth treatment regulations, conducting team and treatment planning meetings, and reviewing data to report trends and action plans. The manager is responsible for maintaining knowledge of OIG and COA guidelines, ensuring staff and program development training, acting as a liaison to the campus and community, and participating in crisis management. They also oversee budget administration, provide staff direction, coordinate scheduling and staffing, monitor personnel performance, and handle referral calls. Additionally, the role involves creating and maintaining a clean, family-style environment and planning care and treatment in coordination with Clinical staff. This position directly supervises 6-15 employees in the Youth Care Worker position and carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, assigning work, appraising performance, and resolving issues.

Requirements

• Bachelor's degree from four-year college or university; or a minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
• SCM Certification
• First Aid/CPR Certification

Responsibilities

• Oversees the program operations of the cottage.
• Supervises and manages cottage staff.
• Oversees treatment and service delivery (e.g., admissions/departures, treatment plans, lethality assessments, etc.).
• Ensures compliance with local, grant, contract, or licensure requirements for youth treatment.
• Conducts regular inter-disciplinary team management meetings and treatment planning meetings.
• Reviews data and reports trends/action plans to Residential Director or the appropriate personnel.
• Maintains up-to-date information on OIG and COA guidelines.
• Ensures on-going staff and program development training.
• Acts as a liaison to the campus and larger community.
• Participates in Safe Crisis Management as needed.
• Maintains constant on-call status for crisis management.
• Provides on-going training and supervision in the clinical and program development of all staff.
• Oversees administration of and provides input to the Program Director regarding budget.
• Provides staff with direction and priorities.
• Coordinates appropriate scheduling and staffing for the cottage with administrative personnel.
• Continually monitors performance of assigned personnel and reviews performance with individuals as per departmental guidelines.
• Receives and handles referral calls from admissions director or program operations manager.
• Creates and maintains a clean and family style environment.
• Plans and maintains care and treatment in coordination with Clinical staff.
• Interviews, hires, and trains employees.
• Plans, assigns, and directs work.
• Appraises performance.
• Rewards and disciplines employees.
• Addresses complaints and resolves problems.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager