Youth Re-Entry Case Manager

Hill Country Health & Wellness CenterRedding, CA
Hybrid

About The Position

The Youth Reentry Case Manager provides intensive, wrap-around case management services to justice-involved youth. This role supports youth both in placement and in the community by completing comprehensive assessments, developing individualized reentry plans, facilitating skill-building, and coordinating access to critical services such as housing, employment, education, and behavioral health care. The Case Manager works collaboratively with youth, families, Hill Country treatment teams, and justice-involved partners to promote successful transition planning and long-term stability. This position will serve the Redding Area.

Requirements

  • Significant knowledge and experience working with justice-involved youth and an understanding of the social forces, systems, and community resources impacting them
  • Ability to work independently and collaboratively in both on-site and remote settings.
  • Strong work ethic, positive attitude, and a sense of humor.
  • Background checks and required clearances must be completed prior to employment.
  • CPR certification Adult Youth Infant
  • Must have a current and clean California Driver’s License, must be an experienced driver and comfortable transporting youth.
  • Excellent communication skills required.
  • Ability to communicate effectively one-on-one and in group settings.
  • Ability to read, write, analyze, and interpret complex documents.
  • Ability to respond effectively to sensitive inquiries or complaints.
  • Strong active listening skills and the ability to convey information clearly.
  • Intermediate math skills required to assist youth with budgeting and financial planning.
  • Must be able to add, subtract, multiply, and divide accurately.
  • High-level critical thinking and reasoning skills required.
  • Ability to assess mental status, identify risks, and determine the need for emergency interventions.
  • Ability to define problems, gather relevant information, evaluate options, and draw valid conclusions.
  • Proficiency with Windows operating systems, Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to use electronic health records and telecommunication tools such as Zoom, Teams, or Skype.
  • Proficient with standard office equipment including computers, copiers, fax machines, printers, and multi-line telephone systems.

Nice To Haves

  • Associate or bachelor’s degree in human services, social work, psychology, criminal justice, or a related field preferred.
  • Experience in motivational interviewing, strengths-based case management, or trauma-informed care preferred.

Responsibilities

  • Provide in-depth, wrap-around case management services to a caseload of youth in placement and in the community.
  • Conduct assessments, develop individualized reentry plans, and provide ongoing case management at intake and at regular intervals.
  • Provide frequent follow-up and support through phone, office visits, and outreach in home, school, and community settings.
  • Coordinate services across multiple systems and link youth to job training programs, housing resources, employment opportunities, social services, SUD treatment, and mental health supports.
  • Assist youth in accessing resources by transporting or accompanying them to off-site programs, job sites, or provider appointments.
  • Reacts well under pressure, Treats others with respect and consideration regardless of their status or position.
  • Facilitate groups as needed.
  • Assist youth with building skills to manage daily stressors, improve impulse control, and reduce negative or harmful behaviors.
  • Work closely with justice-involved agencies, Hill Country treatment teams, families, and community partners to support each youth’s reentry plan.
  • Assess and document client progress at regular intervals.
  • Maintain accurate case notes, update the agency database, and maintain consistent communication with program manager and Hill Country Team regarding youth progress.
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