About The Position

The classification, under general supervision of a Program Manager, provide direct supervision, care and treatment of residents who are in the custody of the Youth Services Center or its programs. Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits.

Requirements

  • Associate’s Degree in Law Enforcement, Criminology, Psychology or related field
  • One (1) year related experience working in a lockdown, secure or correctional facility.
  • Any equivalent combination of related education and/or experience may be considered for the above requirements.
  • Employee must successfully complete the post-offer employment medical examination and background investigation.
  • Employee must comply with the safety guidelines of the County.
  • Employee must complete required FEMA training(s) as assigned to position.
  • Employee must undergo 120 initial hours of on-the-job training, including State Juvenile Code and “A Level” Restraint Training. Employee must undergo re-certification in these areas every six months.
  • Employee must comply with Bernalillo County safety policy requirements to include use of an OSHA approved respirator when required.
  • Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM driver’s license while employed in this position.

Responsibilities

  • Maintain security, order and discipline to prevent disturbance, escapes and ensure the safety of residents, staff and the community.
  • Serve as first line lead-worker to ensure shifts are fully staffed and that maintenance of units and facility security are maintained including resident searches and facility inspections.
  • Conduct and participate with in-service training and staff development programs.
  • Assist in training, assigning, and leading subordinate staff.
  • Evaluate, recommend and implement programs to educate residents in daily living skills, social skills and work/study habits.
  • Counsel resident’s in-group and individual sessions.
  • Review youth files/records to insure accurate, updated documentation and provide oral and written reports to the Program Manager.
  • Assign and monitor activities of residents; supervise residents in physical education and recreational activities.
  • Transport residents to court, hospitals or other facilities and service locations outside of the Youth Services Center.
  • Physically restrain violent residents, and if necessary, pursue residents on foot, in the case of escape attempts.
  • Assure for appropriate shift transition, including but not limited to accumulation of all pertinent documents, staffing issues, resident count and equipment and keys.
  • Initiate contacts with parents, legal guardians, Probation and Parole Officers and other agencies.
  • Perform other operational job-related duties and on the job training as required or assigned.

Benefits

  • generous leave accruals
  • career development opportunities
  • remote & flex-work options as appropriate
  • longevity pay
  • education assistance program
  • health benefits
  • lucrative retirement
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