Youth Program Lead Coordinator

Sofive Soccer Centers•Saco, ME

5d•Onsite

About The Position

We are seeking a passionate and organized Youth Program Lead Coordinator to support our Vice President of Football Operations, Youth Programs Director, and General Manager in delivering outstanding youth programming. This role is vital to ensuring the smooth day-to-day operation of our Lil' Kickers (18 months to 7 years) and Skills Institute (5 to 8 years) classes. The ideal candidate is proactive, energetic, highly organized, and committed to delivering excellent customer service and program delivery. The role is primarily administrative in nature, but features some on-field coaching responsibilities, and extensive coach mentorship and support.

Requirements

Prior experience as a youth coach is essential.
Passionate and knowledgeable about soccer and the youth sports industry.
Commitment to health, wellness, and the cognitive, social, and athletic development of youth soccer players.
Ability to lead by example by being assertive, enthusiastic, energetic, and punctual.
Strong communication skills; able to build rapport, inspire players, parents, and staff.
Ability to create a value based culture where your team has the opportunity to grow and develop.
Skilled in conflict resolution and delivering a high level of customer service.
Ability to multi-task and prioritize in a fast-paced environment, and ability to equip your team to do likewise.

Nice To Haves

Entry level coaching qualification (US grassroot licenses) preferred, but not essential.
Prior sales experience in a direct-to-consumer retail environment a bonus.
Experience as a coach educator a plus.
Spanish-speaking skills are highly valued but not required.

Responsibilities

Work closely with senior management to develop and implement a sales strategy for Lil' Kickers and Skills Institute classes.
Aggressively drive program registration, and work towards seasonal and annual KPI’s such as attendance, revenue, and player retention.
Oversee free trials and open houses to provide customers with an optimal first experience, and ensure maximum conversion rates.
Lead the process of hiring and onboarding Lil’ Kickers and Skills Institute coaches, and manage their ongoing education via the KickOff platform.
Oversee all administrative aspects of the programs, including but not limited to member registration and payments, class registers and attendance records.
Ability to deliver at least one of the three core class types essential (Lil’ Kickers or Skills Institute). A level of comfort for delivering all three products is a plus.
Undertake frequent coaching observations and provide detailed feedback to all coaching staff aimed at improving their session delivery and supporting their professional development.
Manage uniform and equipment inventory to ensure a consistent and professional look and feel to all programs.
Ensure a consistently professional, clean, and welcoming appearance and atmosphere at all events and sessions.
Maintain a flexible schedule to oversee and support programs during weeknights and weekends.
Foster a positive, energetic environment that reflects the Sofive, and Lil' Kickers cultures.
Perform other duties as required to support the success of the programs.