The Youth Outreach Worker is responsible for conducting match support visits at King Kennedy Community Center, providing supervision, follow-up, and support for their caseload. This role also involves assisting with special events as a program representative. The position requires recruiting, training, screening, interviewing, and evaluating volunteers, ensuring they have quality characteristics to serve as program volunteers. The worker will conduct interviews with parents/guardians to ensure they understand their role and assess the background, interests, and preferences of the child, volunteer, and parent/guardian to ensure a compatible match. Maintaining systematic contact with matches according to the Policies & Procedures Manual is crucial, serving as a supportive element. The role involves evaluating the child's home situation to make referrals to other resources and agencies, and maintaining a schedule of events and facility hours at the King Kennedy Community Center gymnasium. The Youth Outreach Worker will act as a liaison between BBBS and other social service agencies, coordinate with local providers to bring services to the center (e.g., educational activities, mental health services, parenting/caregiver outreach, suicide prevention programming), and ensure compliance with standards, policies, and procedures set by local and National Big Brothers Big Sisters organizations. Quality control is maintained through file reviews, specific feedback, and tracking casework statistics. The position requires maintaining casework records, the policy manual, and providing monthly/yearly reports. Collaboration with other agencies and making inter-agency referrals are key. The worker will plan and implement monthly activities with Caseworker(s) and the Program Committee, attend scheduled staff, agency, and community meetings, and comply with all grant requirements, including evaluation and objective achievement. Participation in events/fundraisers is expected, and all duties must be performed in a timely manner. The role requires representing BBBS, KKCC, & F&CS positively to the public and complying with agency policies, COA regulations, federal and state requirements, and educational/certification/registry requirements. Other duties as assigned.
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Job Type
Part-time
Career Level
Entry Level