Youth & Family Coordinator

Crossroads YMCA•Hobart, IN

1d•$17•Onsite

About The Position

At the YMCA, we believe every child deserves a safe, welcoming place to learn, grow, and belong. As a Youth & Family Coordinator, you will help create engaging programs and positive experiences for children and families while supporting the team members who make those programs possible. This is a hands-on leadership role that combines direct work with children, staff support, program coordination, and administrative responsibilities. You will spend approximately 80% of your time providing direct service while helping ensure programs are safe, engaging, well-staffed, and aligned with YMCA standards.

Requirements

Minimum of 1 year of related experience.
Experience working with children of different ages and backgrounds.
Ability to create a safe, engaging, and inclusive environment for children.
Excellent interpersonal, communication, and problem-solving skills.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision while also collaborating effectively with a team.
Ability to respond appropriately to safety and emergency situations.
Proficiency with Office 365 and ability to learn YMCA systems.
Ability to effectively engage with individuals and families from diverse backgrounds and experiences.
Completion of required YMCA onboarding, safety, child protection, behavior management, service, and leadership trainings within established timeframes.
Ability to lift up to 50 pounds.
Ability to stand, walk, sit, bend, and move throughout the workday.
Ability to actively participate in children's activities and programming.
Visual, auditory, and verbal ability to communicate effectively.
Ability to maintain a high level of alertness, concentration, and initiative.
Ability to work in a moderate to occasionally loud environment.
Must maintain a professional appearance and demeanor.

Nice To Haves

Love working with children and helping them learn, grow, and have fun.
Enjoy creating activities and finding new ways to keep kids engaged.
Like coaching and supporting other team members.
Are comfortable communicating with parents and families.
Can stay organized while managing several responsibilities at once.
Are able to adapt when plans or children's needs change.
Enjoy being active and involved rather than sitting behind a desk all day.
Want to build leadership experience in youth development and programming.

Responsibilities

Spend approximately 80% of your time in direct service, actively working with children and supporting programs.
Provide shift supervision and help ensure smooth day-to-day program operations.
Create a nurturing and safe environment for all program participants.
Lead structured and engaging activities that promote creativity, teamwork, and fun.
Adapt activities based on children's ages, interests, and needs while maintaining program goals.
Help maintain appropriate staff-to-child ratios.
Support the successful onboarding of new children and families.
Assist with planning, developing, and implementing youth and family events.
Support the Director with training, supervising, and developing program staff and volunteers.
Assist with recruiting, hiring, onboarding, and developing team members.
Provide staff with ongoing feedback, coaching, guidance, and support.
Assist with performance evaluations and corrective action when necessary.
Help ensure programming and procedures are delivered consistently.
Create a positive team environment focused on safety, inclusion, accountability, and quality.
Build collaborative and positive relationships with parents and families.
Respond to questions, concerns, and complaints in a timely and professional manner.
Model strong relationship-building through YMCA Listen First practices.
Support YMCA campaign efforts and donor engagement.
Help create an environment where children and families feel welcomed, connected, and supported.
Complete administrative responsibilities including recordkeeping, filing, forms, scheduling, and payroll.
Ensure required program paperwork and documentation are completed accurately.
Monitor program supplies and equipment and help coordinate necessary maintenance.
Follow YMCA policies, procedures, and safety expectations.
Use Office 365 and YMCA systems to support program operations.
Perform other duties as assigned.