Youth Engagement Specialist

AUNT MARTHAS HEALTH AND WELLNESS INCJoliet, IL
Onsite

About The Position

The Youth Engagement Specialist provides direct support and intervention services to youth through individual sessions, crisis response, and collaboration with community partners. This role manages a caseload of participants, delivers strengths-based services, and supports program goals through accurate documentation and outcome tracking. The Youth Engagement Specialist plays a vital role in ensuring youth voice and satisfaction are reflected in service delivery and contributes to ongoing program improvement through peer observation and engagement.

Requirements

  • Bachelor’s degree (BA/BS/BSW) required with human services focus
  • Ability to read, write, and interpret case notes and procedures
  • Capable of leading one-on-one or small group discussions
  • Comfortable solving practical problems with limited standardization
  • Strong written and verbal communication skills
  • Ability to interpret instructions in various formats (written, oral, diagram, schedule)
  • Understand and apply Aunt Martha’s 5-step PDSA (Plan, Do, Study, Act) Performance Improvement process
  • Availability for evening and weekend hours as needed
  • Must transport clients in personal vehicle
  • Valid Illinois driver’s license with a clear driving record
  • Proof of current automobile insurance
  • Must accept and apply constructive feedback
  • Complete all Core Curriculum training(s) required for the position
  • Comply with IDHS program standards and CCBYS requirements
  • Adhere to the State of Illinois mandated reporting law
  • Complete all required Federal, IDHS, and agency-mandated training, meetings, and workshops
  • Complete other duties as assigned

Nice To Haves

  • Experience with at-risk youth preferred

Responsibilities

  • Maintain an active caseload of 15–20 participants, adjusted based on program needs and supervisor guidance
  • Respond to crisis calls and provide on-site crisis support
  • Conduct one-on-one sessions with youth participants as assigned
  • Document participant progress and session outcomes per program procedures
  • Participate in peer session observations
  • Collaborate with community partners to support youth engagement and service coordination
  • Collect and review Youth Satisfaction Surveys related to individual services

Benefits

  • Health, Dental, and Vision Insurance
  • Disability & Life Insurance
  • Paid Vacation, Sick Days, and Holidays
  • Retirement Plan
  • Employee Assistance Program (EAP)
  • Employee Discounts on services like cell phones, restaurants, and more
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