Youth Development Shift Supervisor

Family Services of Northeast Wisconsin Inc.•Ashwaubenon, WI
•Onsite

About The Position

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We are seeking a Youth Development Shift Supervisor to join our Residential Program team. This position serves as the lead staff member on shift and is responsible for maintaining consistency in behavior management programming, effectively managing crisis situations, ensuring adherence to the daily schedule, overseeing medication management practices, and assisting with the training and support of new staff. In addition to supervisory responsibilities, this role works directly with youth who benefit from caring adults who help them develop healthy coping skills, make positive decisions, learn responsibility, and build healthy relationships. The Youth Development Shift Supervisor provides individual and group support, facilitates social skill development and recreation activities, and ensures the safety and well-being of youth through active supervision and engagement.

Requirements

  • High School Diploma/GED
  • One (1) or more years working with at-risk youth or one (1) or more years in a leadership/supervisory role in any industry
  • Staff must be 21 years of age or older.
  • Successfully complete and maintain certification in Adult, Child and Infant CPR and First Aid, CBRF Fire Safety, verbal de-escalation, crisis intervention, and a program-approved physical intervention method.

Nice To Haves

  • Bachelor's Degree in Human Services or a related field
  • One (1) or more years of successful experience as a Youth Development Specialist

Responsibilities

  • Serve as the lead staff member on shift and provide support and guidance to team members.
  • Maintain consistency in the program's behavior management system.
  • Respond effectively to crisis situations and support de-escalation efforts.
  • Ensure the integrity and consistency of the daily schedule.
  • Oversee proper medication management and documentation.
  • Assist with onboarding and training new staff.
  • Supervise youth at all times and ensure a safe environment.
  • Teach social skills, healthy coping strategies, and positive decision-making skills.
  • Facilitate individual and small group activities.
  • Support recreation and leisure activities that promote healthy development.
  • Complete required documentation, reports, and other administrative tasks.

Benefits

  • Supportive and collaborative work environment
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