Youth Development Coordinator / Fairfield

YMCA of Greater Long Beach•Long Beach, CA

6d•$18 - $26•Onsite

About The Position

This position is responsible for supervising the activities of a program with the direct support of the Executive Director. The role involves managing various program operations, including cash management, enrollments, receivables, and software systems. It also includes tracking program usage, assisting with member relations, supporting staff hiring and training, promoting program awareness, and assisting with fundraising efforts. The position requires adherence to safety standards and maintaining open communication with staff, parents, and supervisors.

Requirements

College Degree and/or equivalent experience required.
CPR, First Aid and AED certification required.
2 years experience in related field required.
Ability to handle multiple assignments, organizational skills, basic PC and typing skills required.
Criminal Clearance: Including Fingerprints and background clearance
Negative TB Test.
Must attend a new employee orientation within the first 90 days of employment.

Nice To Haves

Experience in program leadership and staff supervision preferred.
Experience in sales/marketing, membership retention, program leadership and staff supervision preferred.

Responsibilities

Manage Branch programs, cash management and receipting procedures, enrollments and registrations, receivables and payments.
Monitor program usage, check-in and service procedures, cancellations and changes.
Ensure the accurate processing and management of program software systems including DAXKO and others.
Track program usage, inquiries, tours, terminations, etc.; prepare daily, weekly and monthly reports and schedules.
Collect and distribute program evaluations; conduct quality checks and satisfaction surveys.
Assist with member relations and involvement, member services inquiries, complaints and concerns.
Responsible for new program sign-ups, and program needs.
Process financial assistance requests.
Assist with the hiring, training, scheduling and supervision of staff.
Attend regular staff meetings and assist as needed.
Ensure program requirements are enforced.
Assist with promoting program awareness through publications, marketing materials and member promotion programs.
Participate in community/facility events.
Assist with fundraising and special event efforts; serve as a staff liaison for fundraising team.
Provide staff leadership for branch special events.
Follow and enforce safety standards, policies and procedures.
Ensure proper care and use of assets.
Attend all staff meetings, trainings and other YMCA functions as required by supervisor.
Maintain open lines of communication with staff, parents, and supervisor.
Perform other duties as assigned.