Crisis Center Program Supervisor - Youth R4 CYCSC
About The Position
As our Program Supervisor, you will provide guidance and support to employees, work closely with staff to address operational challenges and ensure effective service delivery. The Program Supervisor provides service specific training and professional development to staff. The position will involve ensuring that all shifts are adequately staffed by proactively managing staffing needs, coordinating coverage, and addressing gaps or scheduling conflicts. This position includes on-call support to address staff coverage, concerns, and any emergency situations. This position also fulfils up to 32 hours of direct care onsite shifts per week in Clinical, Case Management or Peer Support role, depending on qualifications. As Program Supervisor, you will assist in supporting the Program Manager in compiling and analyzing data, ensuring staff adherence to policies and procedures, and collaborate regularly with leadership.
Requirements
- Ability to pass background checks, including Enhanced Fingerprinting with ID DHW
- Valid Driver License with clean driving record and valid Auto Insurance coverage
- Proven ability to lead a team in a fast-paced environment.
- Ability to build up a team and navigate multiple personalities while developing each team member to their fullest potential
Nice To Haves
- Bachelor’s Degree in a relevant field
- 1+ years’ experience supervisory and/or leadership skills
Responsibilities
- Provide guidance and support to employees.
- Work closely with staff to address operational challenges and ensure effective service delivery.
- Provide service-specific training and professional development to staff.
- Ensure all shifts are adequately staffed by proactively managing staffing needs, coordinating coverage, and addressing gaps or scheduling conflicts.
- Provide on-call support to address staff coverage, concerns, and any emergency situations.
- Fulfill up to 32 hours of direct care onsite shifts per week in Clinical, Case Management or Peer Support role, depending on qualifications.
- Assist in supporting the Program Manager in compiling and analyzing data.
- Ensure staff adherence to policies and procedures.
- Collaborate regularly with leadership.
- Create an organizational culture that respects and celebrates the diversity of our consumers.
Benefits
- Paid vacation days that increase with tenure
- Separate sick leave that rolls over each year
- Up to 10 Paid holidays
- Medical, Dental, Vision benefit plan options
- Employee Assistance Program
- Health, Dependent and Transportation Flexible Spending Accounts
- Employee, Spouse and Dependent Basic and Optional Life Insurance
- 401 K Plan
- Mileage & Cell Phone Reimbursement (or company phone)
- Pet Insurance
- DailyPay- daily access to your earnings without waiting for payday!
- SoFi at Work student loan refinancing
- Next Steps Financial Wellness program webinars and tools
- Company laptop and great IT support
- Verizon discount
- Dell discount
- Perks at Pathways national discounts on travel, shopping, and entertainment
- Training, Development and Continuing Education Credits for licensure requirements
- Opportunities for advancement!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
