Youth Counselor, Greenfield, MA

Key Program, Inc.•Greenfield, MA

33d•Onsite

About The Position

The Key Program is hiring a full-time Youth Counselor (Residential Caseworker) for its residential program in Greenfield, Massachusetts, serving adolescent youth referred by the Massachusetts Department of Children and Families. The counselor joins a multidisciplinary team of supervisors, clinicians, occupational therapists, nurses, and direct care staff to maintain a trauma-sensitive, structured, therapeutic environment. The role uses a strength-based treatment approach and supports youth in developing positive relationships, life skills, and progress toward treatment-plan goals. The position follows a rotating team schedule that includes daytime shifts from 7:00 AM to 3:30 PM, evening shifts from 2:30 PM to 11:00 PM, and weekend shifts. The advertised hourly wage is $24, with additional compensation for bilingual skills and an employee referral bonus program. Key offers insurance, professional development, paid time off, employee assistance, and other benefits.

Requirements

Meet one of the following education and experience pathways: a bachelor's degree (preferred) or associate degree; college coursework and one year of human service experience; or a high school diploma or GED/HiSET and two years of human service experience.
Be at least 21 years of age.
Have a valid state driver's license and a legally registered and insured car for work use.
Commit to completing required training and certifications in FA/CPR/AED, the Massachusetts Medication Administration Program (MAP), and Crisis Prevention Institute (CPI) Crisis Intervention.
Share a rotating schedule that includes daytime shifts, evening shifts, and weekend shifts.

Nice To Haves

Bachelor's degree.
Bilingual skills.

Responsibilities

Engage youth in developing positive, appropriate, trauma-informed, supportive relationships using a strength-based treatment approach.
Work with a team of Youth Counselors (Residential Caseworkers) to provide direct supervision, engagement, and advocacy for youth.
Facilitate individual and group instruction to develop social and life skills.
Help youth accomplish treatment-plan goals and provide care in areas including health, education, vocation, legal advocacy, and family advocacy.
Administer medication and provide medical advocacy after receiving Medication Administration Program (MAP) certification.
Coordinate and participate in creative and therapeutic recreational activities.

Benefits

Blue Cross Blue Shield Blue Benefits medical coverage, with the employer covering over 90% of medical premiums.
Dental coverage, with the employer covering 70% of dental premiums.
Low insurance deductibles and co-pays.
Additional compensation for bilingual skills.
Employee referral bonus program.
Tuition assistance for degree or certification programs.
Scholarship opportunities for clinical-related graduate programs.
Internship placement opportunities for employees fulfilling college-credit internship requirements.
Training, professional development, and opportunities for advancement.
For full-time staff: three weeks of vacation, two weeks of sick time, three personal days, three bereavement days, and 12 paid holidays.
Free, confidential employee assistance program for employees and adult household members, providing support with mental and physical health, financial, family, legal, parenting, and other concerns.
Work-related travel reimbursement at an amount equivalent to the IRS rate.
403(b) tax-deferred retirement savings account.
Pre-tax childcare.