Youth Counselor Pride of America
About The Position
The Youth Counselor is a member of the Cruise Staff and implements scheduled social, entertainment, sporting, recreational, theatrical, and craft programs for Norwegian Cruise Line guests ages 2–17. The role is responsible for supervising and controlling youth and teen guests during entertainment-related activities, ensuring activities are safe and run on schedule, and providing welcoming, attentive service to guests and their families. Youth Counselors host activities for groups of varying sizes and ages, speak publicly, may perform in costume or character roles, and communicate with parents about ship information and youth-program policies. They also help maintain program supplies and equipment and report on youth-program operations and safety. The position serves aboard Pride of America in a multicultural shipboard environment and requires flexibility with changing schedules, assignments, and deadlines. Crew members must be able to work seven days a week and live in close quarters with cabin-mates. The position requires a Merchant Mariner Credential and the physical abilities specified by U.S. Coast Guard guidelines for shipboard duties.
Requirements
- At least two years of experience in a combination of programming and implementing youth recreation, youth sports, and/or childhood education for ages 2–17.
- At least one year of experience programming and implementing theatrical or drama-related activities.
- Intermediate-to-advanced English verbal and writing skills, including proper English grammar.
- Intermediate-to-advanced typing and computer software skills, including Microsoft Word, Excel, and Outlook.
- Bachelor’s degree or foreign equivalent in a course of study related or relevant to childcare.
- Current and active CPR/First Aid certifications from a recognized educational institution.
- Able to work seven days a week.
- Able to live in close quarters and share limited space with cabin-mates.
- Must hold a Merchant Mariner Credential (MMC) to be employed aboard Pride of America; applicants must meet the physical abilities required by U.S. Coast Guard guidelines, including balance, climbing, lifting and carrying or moving loads, manipulating tools, responding to alarms, and performing other listed shipboard physical tasks.
- Must be comfortable speaking publicly, engaging groups, communicating with parents, and working in a multicultural environment.
- Must be service-oriented, able to take direction, professional in appearance and hygiene, respectful of coworkers and guests, and able to work collaboratively.
Nice To Haves
- At least one year of experience with special-needs programming.
- Intermediate verbal and writing skills in another language, such as German, Spanish, French, or Italian.
- One year of experience communicating via microphone and using or programming DJ and light/sound equipment.
- Unique hobbies or skills such as juggling, theater, gymnastics, sports, dance, or singing.
- Extroverted, quick and critical-thinking, witty, personable, and articulate qualities.
Responsibilities
- Implement scheduled social, entertainment, sporting, recreational, theatrical, and craft activities for guests ages 2–17.
- Ensure each activity takes place safely and promptly as scheduled.
- Host and lead games, events, and activities for groups of different sizes and ages, including speaking on a microphone and engaging guests in public venues.
- Dress in costume and perform character roles as needed.
- Communicate with parents and adults about general ship information and youth-program policies and guidelines.
- Provide accessible, approachable, patient, and hospitable service to guests, including when matters fall outside the Youth Programs.
- Maintain storage and inventory, and assist with ordering equipment, supplies, gifts, and prizes used in the programs.
- Report on youth-program operations and safety, applying organizational skills and attention to detail.
- Work cooperatively with Cruise Staff and other shipboard departments.
- Follow the Safety and Environmental Protection Policy, SEMS, and procedures appropriate to the position.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
