Youth Case Manager - Langlade County

North Central Health Care • Antigo, WI

1d • Onsite

About The Position

The Youth Case Manager provides community-based case management and rehabilitative support to youth with mental health and/or substance use disorders in Langlade County. The role supports recovery, independence, stability, safety, and community integration through assessment, service planning, skill development, crisis support, advocacy, and coordinated care. The Case Manager works with clients, families, treatment team members, and community providers to identify needs, strengths, goals, and barriers. Clients may be enrolled in Comprehensive Community Services (CCS), Community Support Program (CSP), Children’s Long-Term Support (CLTS), or the Coordinated Services Team (CST).

This is a full-time, in-person position with weekday hours of 8:00 a.m. to 4:30 p.m. Starting pay is $26.92–$29.31 for a bachelor’s degree or $29.91–$31.70 for a master’s degree, based on experience. Full-time employees are eligible for the Wisconsin Retirement System (WRS); participating staff contribute 7.2%, matched by NCHC at 100% each pay period.

North Central Health Care is a healthcare organization formed through a partnership among Langlade, Lincoln, and Marathon counties. It employs more than 600 professionals and provides services in areas including mental health treatment, addiction services, long-term and short-term care, physical therapy, and crisis stabilization. NCHC is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• Bachelor’s degree in Human Services, Social Work, or a closely related field.
• More than 1 year of experience in case management.
• Valid Wisconsin driver’s license and unrestricted driving privileges maintained throughout employment.
• Use a personal vehicle for work purposes; work-related mileage is reimbursed.
• Authorization to operate vehicles to transport clients, patients, or staff as required by the position.
• Obtain and maintain auto insurance coverage at the amounts required by North Central Health Care.

Nice To Haves

• Master’s degree in Human Services, Social Work, or a closely related field.
• More than 3 years of experience in case management.
• More than 1 year of experience in CCS, CSP, CLTS, or CST.
• A combination of education, training, and experience that provides the knowledge, skills, and abilities needed to perform the position’s duties may be considered.

Responsibilities

• Conduct initial and ongoing assessments of mental health, substance use, functional, psychosocial, educational, and environmental needs.
• Facilitate treatment and service planning, identifying strengths, needs, goals, objectives, interventions, barriers, and priorities.
• Determine program eligibility using state-approved functional screens.
• Complete treatment plan reviews, updates, and revisions.
• Coordinate services across systems including psychiatry, primary care, schools, courts, housing, AODA providers, crisis services, and contracted services.
• Organize and facilitate multidisciplinary team meetings with clients, families, and providers.
• Advocate for client access to medical, dental, legal, housing, financial, and community resources.
• Monitor progress and adjust interventions to address symptoms, functioning, safety, or emerging needs.
• Provide side-by-side skill teaching in daily living areas such as cleaning, cooking, money management, hygiene, transportation, and community navigation.
• Use motivational interviewing and rehabilitative strategies to support coping, problem solving, social skills, symptom management, and independent living abilities.
• Support clients in developing natural supports and community connections.
• Assess symptoms, risk factors, and crisis situations, and coordinate with crisis professionals to support safety and appropriate responses.
• Help develop individualized crisis plans and collaborate with crisis services during emergent situations.
• Support stabilization through safety planning, emergency-service referrals, and follow-up.
• Complete documentation in accordance with program standards, state regulations, and agency policy, including progress notes, assessments, crisis plans, referrals, functional screens, and treatment plans.
• Communicate in writing and electronically with team members, NCHC departments, and community partners.
• Help clients develop skills to seek, obtain, and maintain employment, including hygiene, punctuality, organization, job-related supports, and transportation planning.
• Provide structured interventions to improve social functioning and participation in recreational and community activities.
• Visit hospitals or facilities to support discharge planning, continuity of care, and community reintegration.
• Coordinate and monitor transitions between levels of care.
• Perform other duties as assigned in support of program needs.

Benefits

• Paid time off (PTO)
• Paid holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accident insurance
• Hospital insurance
• Employee assistance program
• Wisconsin Retirement System (WRS), with a 100% employer match of participating staff contributions each pay period

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level