Youth Career Advisor
About The Position
Career Team is seeking a Career Advisor – Youth to perform professional work providing career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program. Career Advisors play a key role in our participants’ success as they seek employment, training and education. This role involves providing information and case management services, completing intake and eligibility determination, assessing job seekers' needs, serving as a liaison between programs and partners, offering the required 14 Youth Program Elements, supporting Work Experience (WEX) opportunities, creating relationships with juvenile justice centers and school districts, entering data into Work In Texas and other participant information systems, guiding job seekers through individual employment plans (IEP), staying updated on labor market trends, counseling clients on opportunities, referring individuals to services, conducting orientation sessions and workshops, following all policies and regulations, maintaining accurate case files, meeting program benchmarks, participating in staff events, and completing required reports.
Requirements
- Bachelor’s degree or higher or an equivalent combination of education and experience
- Strong communication skills and knowledge about community resources
- Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
- Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems
- Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
- Ability to serve as a role model to customers and motivate them towards achieving goals
- Ability to meet and exceed set goals and objectives
- Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
- Knowledgeable about the WIOA program and other workforce program requirements
- A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
- Exceptional time management skills to meet deadlines and work under pressure
- A Valid Driver’s License
Nice To Haves
- Bilingual or Multilingual
- Strong multitasking abilities and proactive approach to tasks
- Training in Trauma Informed Care, evidence-based practice, and/or whole family services
Responsibilities
- Provide information and case management services to community members interested in WIOA Youth services
- Complete intake and eligibility determination for workforce programs
- Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
- Serve as a liaison between workforce development programs and community partners and resources
- Offer all youth participants the required 14 Youth Program Elements as part of your case management
- Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team
- Create and foster relationships with area juvenile justice centers and school districts
- Enter data into Work In Texas and process clients through any participant information system as required
- Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals
- Stay on top of labor market trends and best practices in career and training paths
- Counsel clients on available job and education opportunities, training programs, and other services
- Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
- Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
- Follow all policies, procedures, and regulations related to eligibility documentation
- Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
- Meet and/or exceed program benchmarks
- Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
- Complete all required reports within the data management system
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
