Youth Career Advisor
About The Position
Provide individualized support and direct assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. This role involves counseling, motivating, and guiding participants through customized career pathways, training opportunities, and barrier mitigation to achieve successful placement outcomes. A key aspect is building a professional one-on-one working relationship to aid in eliminating challenges to obtaining and retaining employment, which includes assessment, individualized attention, and coordination of referrals to appropriate community or social service agencies. The position requires maintaining and documenting all participant interactions, contacts, and activities in case notes and files, ensuring regularly scheduled contacts are made as required. Accurate and timely submission of required program data for real-time reporting is essential. The role also involves accurately completing required documentation for enrollment, developing and maintaining customized service plans aligned with participant employment and training goals, and following up with partner agencies to ensure successful engagement in prescribed support services. Outreach to support participant engagement through off-site appointments, satellite site locations, and community visits is also a responsibility. Consistent and comprehensive case management throughout program engagement to monitor participant activities and maintain organized tracking of clients is crucial. Detailed documentation of all contacts in the state’s system of record per contact requirements, coordination of participant retention services, and accommodation of participant work schedules are also key functions. Finally, providing status updates and developing goal planning sessions with appropriate program staff are part of the role.
Requirements
- Case management experience preferred.
- Attention to detail and proficient in Microsoft Office Suite required
- Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude
- Must have good driving record and reliable transportation.
- Experience in a team-oriented environment
Nice To Haves
- Bi-lingual skills or experience working with ESL populations a plus
Responsibilities
- Counsels, motivates and encourages assigned caseload of participants to develop and guide through a customized career pathway, training opportunities, and barrier mitigation to achieve successful placement outcomes
- Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment.
- Maintain and document all participant interactions, contacts, activities, in case notes, and files to ensure that regularly scheduled contacts are made as required
- Provide accurate and timely submission of required program data to ensure real-time reporting needs are met
- Accurately complete required documentation for enrollment and develop and maintain a customized service plan to align with participant employment and training goals
- Follow-up with partner agencies to ensure successful engagement in prescribed support services
- Perform outreach to support participant engagement through off-site appointments to employers, satellite site locations, and community visits
- Provide consistent and comprehensive case management throughout program engagement to monitor participant activities
- Maintain organized tracking of clients
- Maintain detailed documentation of all contacts in the state’s system of record per contact requirements
- Coordinate participant retention services and accommodate participant work schedules.
- Provide status updates and develop goal planning sessions with appropriate program staff
Benefits
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
