Youth Care Specialist Supervisor

Pyxis•Wichita, KS

8d•Hybrid

About The Position

If you’re compassionate, reliable, and passionate about helping youth thrive, this is a place where you can make a real, lasting impact — one shift at a time. Lead with purpose. Empower youth. Support your team. As a Youth Care Support Shift Supervisor, you’re the steady, reassuring presence that keeps the program running smoothly through the quietest — and sometimes most critical — hours. You’ll oversee nightly operations, mentor staff, ensure safety and structure, and provide hands-on support to youth in the foster care system. This is a leadership role with purpose, impact, and responsibility — perfect for calm problem-solvers who thrive in supportive, mission-driven environments. POSITION SUMMARY The Night Shift Supervisor plays a critical leadership role in supporting youth in the foster care system during overnight hours within a compassionate, community-based environment. This position provides direct oversight of night program operations, ensuring the safety, growth, and well-being of participants while guiding and mentoring staff on the night shift. As a hands-on leader, the Night Shift Supervisor models professionalism, delivers crisis support when needed, and fosters a calm, structured overnight environment where youth feel safe and empowered. Working collaboratively with program leadership, this role ensures compliance with company policies, promotes continuity of care, and supports a culture of respect, teamwork, and high-quality care.

Requirements

High school diploma or GED required
1–2 years of direct service experience with youth in the human services field
At least 1 year of supervisory or team lead experience
Training and experience in de-escalation and trauma-informed verbal/physical interventions
Strong communication, organization, and time management skills; able to multitask effectively under deadlines
Proven leadership abilities in supervision, training, decision-making, and team building
Proficient in accurate, confidential clinical documentation
Demonstrates initiative, cooperation, a positive attitude, and the ability to build supportive relationships with staff and youth
High school or equivalent (Required)
management/supervisory: 1 year (Required)
Social work: 2 years (Required)
Driver's License and valid proof of insurance (Required)

Nice To Haves

College degree in social work, psychology, human services, or a related field preferred

Responsibilities

Oversee all aspects of nightly program operations, including client check-in/out, bedtime routines, and adherence to facility protocols.
Ensure compliance with all Pyxis standards, policies, and procedures during night hours.
Maintain a safe and secure environment for youth and staff overnight.
Maintain clear professional boundaries, transparency with their "upper leadership/leadership team," and the privacy of all staff/youth.
Lead, mentor, and support staff during night shifts; provide guidance and de-escalation support in emergencies.
Serve as the primary point of contact for incidents or emergencies during the night.
Model professional behavior and ensure staff follow all safety and program protocols.
Assign clients and tasks to staff during the night shift to maintain proper supervision and care.
Monitor staff-to-client ratios and adjust assignments as necessary.
Communicate effectively with day-shift leadership to ensure smooth handoffs and continuity of care.
Provide direct overnight support to clients, including safety checks, bedtime routines, and crisis interventions as needed.
Conduct regular check-ins to ensure compliance with overnight sight-and-sound policies and maintain a safe, clean, and organized environment.
Address and resolve issues with staff or clients in real time.
Complete all required night-shift documentation, including critical incident reports.
Ensure staff complete service and incident documentation within 24 hours or prior to the next shift.
Promptly notify Program Manager and Administrator of critical incidents occurring overnight.
Monitor overnight facility needs, including safety checks, basic housekeeping, and vehicle readiness for emergencies.
Ensure clients’ belongings, blue books, and essential items are secure and available for day-shift transition.
Maintain clear, timely communication with Program Manager, Administrator, and day-shift supervisors to support program continuity.
Participate in meetings, trainings, and professional development as scheduled, including handoff debriefs with day leadership.