Youth Care Professional

Nexus Family HealingBaltimore, MD
Onsite

About The Position

Nexus-Woodbourne Family Healing is seeking Youth Care Professionals to join our team! We have a variety of full-time residential counselor positions available throughout our youth & teen Residential Treatment Center and our Diagnostic program. The residential treatment center offers emotional, behavioral, mental health, and sexually problematic behavior programs. The short-term (90-day) diagnostic (DETP) program serves male, female, and transgender youth who have been commercially sexually exploited. We embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

  • Minimum 21 years of age
  • High School diploma or GED is required
  • Valid Driver’s License required.
  • Must meet state regulating agency and company driving requirements
  • Must successfully pass a federal and state criminal background check
  • All client-facing Nexus employees must successfully participate and complete a (SCM) exam and training
  • Must be able to assist staff in physical interventions and restraints of clients
  • Must be able to lift up to 50 pounds unassisted and up to 100 pounds with assistance
  • Must be able to stand and walk for extended periods of time (2-4 hours)
  • Must be able to twist, bend and stretch in a manner conducive to the execution of daily activities within a residential treatment facility
  • All client-facing Nexus employees must successfully participate and complete a Handle With Care behavior intervention method exam and training

Nice To Haves

  • $1.00/hour added to base pay rate, after achieving and providing proof of the RCYCP certification
  • $2.00/hour for each hour worked in the diagnostic (DETP) program
  • $0.20/hour weekend shift differential for each hour worked on the weekend (Friday at 10:00pm through Sunday at 10:29pm)

Responsibilities

  • Initiates engagement with clients and provides safe interactions, mentorship, and supervision of their daily activities and behaviors
  • Monitors and coaches clients to achieve activities of daily living, including personal hygiene, grooming, household upkeep, & laundry
  • Ensures clients adhere to and engage in the daily schedules and activities established for the program, including school, therapy sessions, group sessions, external appointments, and family visits
  • Serves as a mentor and role model by demonstrating compassion and understanding for feelings and experiences of staff and clients; communicates in an honest, positive, and respectful manner
  • Plans and participates in the development of daily schedules, activities, treatment plans, guidance plans, and safety protocols
  • Demonstrates respect for individual differences and promotes an inclusive environment that values diverse perspectives and experiences
  • Advocates for the client’s needs
  • Administers medications and ensures accurate, compliant documentation within the client record as applicable
  • Maintains awareness of individual client phases, privileges, and restrictions and adjusts interactions in an objective and empathetic manner
  • Engages in therapeutic interventions with clients within treatment parameters, while always maintaining healthy and appropriate boundaries with clients and families
  • Engages in counseling sessions with clients and assists in the development of treatment plans as needed
  • Facilitates or co-facilitates educational groups that support treatment plan goals and therapeutic programming
  • Plans, participates, and successfully carries out off-campus client activities as designed while effectively managing the group and providing appropriate supervision of clients.
  • Assists in the transportation of clients for home visits, doctor’s appointments, planned recreational activities, etc. as required
  • Fosters balance and accountability by creating safe space with clients
  • Engages with and actively listens to clients and families
  • Maintains a trauma-informed care approach when working with clients and staff
  • Reports signs and symptoms that may require intervention or referral; communicates observations of client suicidal or violent tendencies, self-mutilation, eating disorders, or chemical dependency
  • Prioritizes the client’s emotional and physical safety
  • Performs First Aid/CPR procedures and responds according to established protocols in the event of an emergency
  • Remains calm and demonstrates positive and effective de-escalation techniques and strategies in conjunction with crisis management training
  • Complies with Nexus policies involving privacy and confidentiality for clients and their families
  • Completes all client-related documentation accurately and professionally (incidents, progress notes, etc.)
  • Maintains positive team interactions and actively participates in staff meetings while advocating for the needs of clients (and their families as applicable)
  • Partners and assumes responsibility in managing the milieu in the absence of the Milieu Supervisor as requested
  • Completes all required training, complies with company policies and procedures, and actively engages in learning, professional growth, and constructive feedback

Benefits

  • Four weeks paid time off (PTO) in the first year of employment
  • 8 additional paid holidays
  • Multiple options for health insurance coverage
  • No-cost life insurance
  • Short/long-term disability insurance
  • 401k match
  • Talkspace Therapy Benefit for the whole family
  • Hinge Health (musculoskeletal) Benefit for the whole family
  • Carrot Fertility Benefit
  • Tuition assistance, discounts, scholarships, CEUs, and enhanced job-specific training opportunities
  • Advancement pathways and internal promotion
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