Youth Care Professional III - Maple View

Hillside•Town of Bath, NY

8d•Onsite

About The Position

The Youth Care Professional III delivers relationship-based, competence centered, and trauma informed solutions to youth and families to help them reach their full potential. This position mentors and trains Youth Care Professional I and II staff, and performs shift charge responsibilities. The Youth Care Professional III functions with independence and can be depended upon for resolution of more complex issues. At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year. Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Requirements

High School Diploma or GED required
Minimum 18 months of relevant work experience in residential care environment required
Next Steps program: Minimum 18 months of relevant work experience is required, preferably in a residential care setting; experience in community-based or outreach programs will also be considered.
CPR certification required or obtained within 60 days of hire.
Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
Ability to complete all required documentation in timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized.
Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).
Demonstrate problem-solving and conflict resolution skills with self and others.
Ability to meet the highest standard for ethical and professional conduct towards all.

Nice To Haves

Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

Responsibilities

Engage youth and families in trust-based, productive relationships to help them prepare for transitions, interact in the community, and promote respect and independence.
Develop and execute treatment and behavior management plans designed to assist youth and their families to achieve their goals and objectives.
Manage youth and family activities, within an individual or group dynamic.
Supervise youth receiving services according to established program standards.
Maintain a clean and welcoming living environment where youth are encouraged to learn and practice daily living skills such as household chores and laundry.
Respond appropriately to resident emergency and safety issues/situations in compliance with agency and regulatory mandated reporting protocols.
Recognize and address dysregulated youth behavior and demonstrate proficiency in behavior management, the use of crisis de-escalation/intervention techniques and physical interventions (holds) when needed consistent with Therapeutic Crisis Intervention (TCI) protocols.
Mentor and train Youth Care Professional I and II staff.
Maintain a thorough awareness of all procedures relating to emergencies.
Complete and maintain documentation in medical record system and daily logs to meet program requirements.
Oversee the paperwork of staff.
Provide life skills and social skills training for youth and families.
Serve as an adult role model for youth and families in all behaviors including communication, hygiene, appearance, management of self, response to stress and challenges, and positive relationships with others.
Manage special team projects.
Perform a wide variety of support tasks including transportation, as required.
Perform shift charge responsibilities.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.