Youth Basketball Operations & Sales Manager

Team Esface Basketball Academy•Redwood City, CA

28d•$70,000 - $80,000•Onsite

About The Position

Team Esface is hiring a full-time Youth Basketball Operations & Sales Manager, a hybrid role that is equal parts program operations and revenue generation. Half your time is spent running TrueLeague, our recreational youth basketball league: managing on-site game nights and practices, communicating with families, and being the face of Team Esface for 100+ families each season. The other half is spent selling, leading our Summer Hoop Camp enrollment effort and serving as a sales support partner across Black Club, College Prep, and training programs. You'll make outreach calls, follow up on leads, close registrations in person, and take delegated sales tasks off leadership's plate during high-volume periods. This is not a desk job. You'll be on the gym floor engaging parents face-to-face, picking up the phone to close camp registrations, and stepping on court when needed. You need to know basketball, love talking to people, and take pride in running things that work.

Requirements

Basketball knowledge — you played or coached. You can step on court and be credible
2+ years of sales experience — outreach, closing, hitting targets in any industry
2+ years of customer-facing operations or event management
Exceptional people skills — you build trust fast and close without being pushy
Highly organized — checklists get done, deadlines get met, comms go out on time
Proficient with Google Workspace; able to learn new platforms quickly
Available for evening on-site shifts (Mon/Wed/Fri) with flexibility for remote work during the balance of the week

Nice To Haves

Experience in youth basketball or youth sports programs
CRM or customer tracking experience
Grassroots marketing or community outreach background
Knowledge of the Bay Area youth sports landscape
Bilingual (English/Spanish) is a plus

Responsibilities

Run TrueLeague Operations
Own on-site operations for practices and Friday game nights: setup, schedule execution, and ensuring every family's experience meets our premium standard
Be the primary parent-facing representative — the first impression and the trusted point of contact
Manage weekly communications, game schedules, game film uploads, and Playbook Sports platform updates
Respond to all parent inquiries promptly and maintain a rolling log of parent interactions and follow-ups
Drive Sales & Revenue
Lead the Summer Hoop Camp enrollment effort through direct outreach, in-person conversations, and follow-ups — with a personal target of 30+ net-new registrations
Use every on-site shift as a live sales environment — engage parents about camp, training, Black Club, and College Prep with intention, not just small talk
Support the Program Manager with delegated sales tasks: roster confirmation calls, evaluation follow-ups, mass emails during launch weeks, and pipeline tracking
Coordinate with our Content Marketing Specialist to align outreach with ad campaigns and email blasts
Execute grassroots tactics: flyers at local schools, community events, and building relationships with school athletic directors
Connect the Dots Across Programs
Know every Team Esface program well enough to answer any parent's question — TrueLeague, Black Club, College Prep, training, and camp — without needing to hand them off
Identify standout players and engaged families ready to move up in our ecosystem and guide them toward the right next step
During onboarding, observe Black Club practices, College Prep sessions, and training workouts firsthand so you can sell from experience, not a brochure
Be Court-Ready
Step on court to lead a practice or manage a game if the On-Court Director is unavailable — this isn't a daily expectation, but you need to be capable and credible