Youth Assessment Specialist - ARCHES

Mid-Willamette Valley Community Action Agency • Salem, OR

1d • Hybrid

About The Position

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Youth Assessment Specialist. Your main responsibilities will supporting daily operations, answering client questions, data collection and entry, and assisting clients with navigation to resources and other special tasks as needed. This team offers a lot of growth opportunities and professional development through hands-on experience. Day Shift, Monday- Friday. Some events on weekends or after 5pm. Shift flexibility required.

Requirements

• High School Diploma or GED.
• Four years of relevant social services experience.
• Driver qualifications are required for this position.
• Valid driver license.
• Insured vehicle available for use on the job.
• Satisfactory drive record for the previous three years.
• Candidate must pass comprehensive MWVCAA background screening prior to employment.
• Candidate must pass Oregon Department of Human Services criminal background check.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Food Handler's Card or ability to obtain within 30 days.
• Candidate must pass pre-employment and random drug screenings.
• Must possess computer skills including Microsoft Outlook, Word, and Excel, data entry, and internet applications.
• Effective customer service, phone skills, as well as writing and appropriate email etiquette.
• Must possess time management skills, meet deadlines, and process cases accurately with a sense of urgency.
• Exhibits a positive attitude and engages with others in a cooperative and supportive manner.
• Knowledge of de-escalation tactics, trauma-informed care, active listening, crisis intervention, flexibility, and adaptability to changing circumstances.

Nice To Haves

• Knowledge of/or experience with the principles of trauma-informed care, trauma awareness, working with youth, young adults, or vulnerable populations is preferred.
• Equivalent combination of education and experience may be accepted.

Responsibilities

• Supports daily operations.
• Answers client questions.
• Performs data collection and entry.
• Assists clients with navigation to resources.
• Performs other special tasks as needed.
• Meets with youth and young adults in schools, offices, and encampments who are homeless or at-risk of becoming homeless.
• Uses assessment tools to determine program eligibility and best chances for long-term success.
• Assists clients in accessing services beyond housing, including food, childcare, education, mental health services, healthcare, and transportation.
• Examines applications to determine applicant eligibility and gathers document verification.
• Responsible for accurate and timely data entry and data management for clients on the applicant interest list.
• Applies crisis intervention and de-escalation techniques for all participants.
• Maintains flexibility and works within a collaborative team to assure program structure meets the needs of individuals and families experiencing homelessness.
• Respects the confidentiality of information about Mid-Willamette Valley Community Action Agency clients, staff, personnel issues, and other program operations.
• Assists the Program Coordinator and Program Manager in ongoing data management and reporting.
• Helps conduct outreach to locations in Marion and Polk counties and provides informative training and assessments as requested.
• Other duties as assigned.

Benefits

• Competitive pay
• Rich company culture that values diversity
• 401k contribution after 1 year
• Employee Assistance Program
• Life insurance
• Health, Vision and Dental Insurance
• For some positions, employees may be eligible for company-sponsored continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED