Youth and Family Specialist

VQ • Dover, DE

1d • $19 - $19

About The Position

The Youth and Family Specialist provides direct, community-based services to at-risk youth involved in the juvenile justice system. Working under the direction of the Program Supervisor, the Specialist delivers services requested by Delaware DSCYF Probation Officers and supports youth and families with day-to-day challenges, emergency service connections, system navigation, and advocacy.

The role includes supporting parents of children with emotional and behavioral needs, helping families understand system processes, and encouraging youth and families to build confidence and skills for self-advocacy. The Specialist also co-facilitates designated youth programs, coordinates with families and community resources when emergency services are needed, and maintains records and service data in accordance with company policies, program standards, and state regulations.

Requirements

• Bachelor’s degree in human services, social services, or a related field.
• Must be at least 21 years old.
• Must pass and clear background checks from appropriate entities.
• Must have a valid driver’s license and be eligible to drive for program services as required.
• Excellent interpersonal communication skills, including active listening and the ability to build trust.
• Compassionate and supportive approach to working with youth and families.
• Strong organizational and problem-solving capabilities.
• Ability to work independently and collaboratively within a team.

Nice To Haves

• At least two years of experience in child welfare or related standards; preferred but not required.

Responsibilities

• Provide direct services to youth and families as required by program, including accountability, community service, guided recreation, and family meetings.
• Support parents in addressing the challenges of raising children with emotional and behavioral needs.
• Help families navigate system processes and explain technical terminology for clarity and understanding.
• Advocate for youth and families within the system and promote confidence and self-advocacy skills.
• Co-facilitate programs such as Aggression Replacement Training, Cognitive-Behavioral Skills, Casey Life Skills, Girls Self-Esteem, and Street Smart.
• Check in regularly with the Program Supervisor to review service delivery and youth and family needs.
• Coordinate with families and community resources to provide emergency services when needed, including police or crisis hotline interventions.
• Maintain detailed records of interactions, services, and communications with probation officers and external agencies.
• Enter service data into VisionQuest’s Extended Reach database within two business days of completion.
• Follow company policies, procedures, and state regulations to meet program standards.
• Perform other tasks and responsibilities as assigned by supervisors.

What This Job Offers

• Job Type: Full-time