Youth Alumni Program Coordinator

Los Angeles LGBT Center•Los Angeles, CA

About The Position

As an integral part of the Workforce Development team, the Youth Alumni Program Coordinator coordinates retention strategies that transition participants from vocational training into active alumni engagement. This role collaborates across departments to support youth aging out of programs, provides supportive services and mentorship coordination, and strengthens long-term participant stability. This position tracks alumni outcomes, manages data and reporting requirements, oversees alumni communications and events, and ensures continuous program evaluation and improvement to meet organizational and funder goals.

Requirements

Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people
A passion for the Center’s work and its mission to make the world a better place for LGBTQ people
Minimum 2 years’ experience in program development, volunteer management and working with at-risk youth
Experience in psychology, sociology or related field or bachelor’s degree
Working knowledge of the Los Angeles County network of social services
Strong communication, interpersonal, and organizational skills
Proficiency with Word, Excel, PowerPoint, Outlook, and databases
Sensitivity to and appreciation of the needs and challenges of gay, lesbian, transgender, bisexual and questioning youth and other marginalized and at-risk youth
Ability to work effectively and collegially with people of diverse education levels, abilities, races, ethnicities, spiritual affiliations, gender identities, ages and sexual orientations
Available to work a flexible schedule that includes weekends and evenings
Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment

Responsibilities

Coordinate and implement a comprehensive retention strategy that transitions vocational training participants into alumni status
Lead a peer mentorship program connecting alumni with current youth participants
Evaluate alumni program initiatives and events, identifying successes, challenges, and recommendations for improvement
Support strategic development of the aged-out system to ensure continuity of services for youth transitioning from all department programs
Partner with Workforce Development team coordinate and strengthen participant engagement and retention
Provide appointment-based supportive services to alumni and connect them to appropriate community resources
Partner with the Mentoring Navigator to ensure all alumni are matched with mentors
Build rapport with participants to promote progression from program enrollment to active alumni involvement
Maintain and coordinate alumni database systems in partnership with Youth Academy and IT teams to ensure accurate tracking of youth transitions
Track and report on alumni outcomes related to housing, employment, health, and overall stability
Prepare monthly and funder-required reports detailing alumni program performance
Collect, analyze, and distribute program evaluations to leadership, staff, and the Steering Committee
Plan and coordinate alumni events, collaborating with task force as necessary
Ensure events align with program goals and participant engagement strategies
Provide regular updates to leadership on alumni engagement and event outcomes
Regularly communicate with alumni via email to ensure they are receiving updates, resources, and support
Maintain organized program documentation and records
Support cross-departmental collaboration to ensure smooth program operations
Perform additional duties as assigned to meet organizational and funder requirements