On-Site Youth Advocate

EDSI (Educational Data Systems, Inc.)•St. Louis, MO

8d•Onsite

About The Position

Assess youth participants (aged 16-24) enrolled in the YouthBuild program and determine the most appropriate path to employment. Provide on-site support and assistance in all areas related to gaining and/or retaining employment and career advancement.

Requirements

Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor required
Bachelor’s degree or Associate’s degree, and three years of work experience in case management/human services or related experience
Knowledge of Microsoft Office applications

Responsibilities

Provide individualized assessment of work, family and personal development needs and opportunities
Determine eligibility and accurately complete required documentation for enrollment
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate SLATE services, business services unit, online learning centers and community service or social service agencies when needed
Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
Oversee customer activities and assist with workshop schedules
Track all customer activities including SLATE services, ITAs, and other initiatives
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts
Maintain accurate individual case files for each registered customer, ensuring each contain appropriate eligibility documents
Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
Maintain customer files as specified by contractor
Share information with appropriate staff and/or funding agencies
Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract, accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Assist in the preparation of project reports as needed
Ensure that positive outcomes and goals are met as required by contract
Work with the team on implementing processes that increase customer engagement
Conduct program orientations
Other opportunities as available