Youth Advocate – Uptown Hub - Columbia

NewYork-Presbyterian Hospital

1d•Onsite

About The Position

Shape an inspiring model of community-inspired care and be at the forefront of change in healthcare delivery. As one of the top-ranked hospital in New York (U.S.News & World Report), NewYork-Presbyterian has a long tradition of bringing hope, health and healing to our communities. NYP is continuously implementing new programs to meet the unique needs of our communities, and is strengthening those that exist. Our programs build upon, and tie together, the Hospital’s inpatient care coordination, Ambulatory Care Network, and community outreach programs. Now, we're seeking a Youth Advocate to help drive this work forward. Under the supervision of the Program Manager, the Youth Advocate is responsible for assisting in Hub member enrollment and engagement, program support, working one-on-one with assigned members, and other duties as assigned. The Hub Advocate provides direct services to individual members including vocational and educational advisement, task-specific guidance in goal obtainment, and connection to resources and opportunities both within the hospital and the community. There is opportunity for the Youth Advocate to become a Certified Youth Peer Advocate (CYPA) through support from the Office of Mental Health (OMH).

Requirements

High School Diploma
Excellent oral and written communication skills
Knowledge of community needs and of the Hospital and community resources to fill those needs

Nice To Haves

Experience working with LGBTQ-identified, runaway and homeless, foster care and/or immigrant youth populations
Experience with program planning, development, and evaluation
Demonstrate an understanding of and practice the principles of positive youth development and social emotional learning
Degree in Social Work, Psychology, or other related field
Fluent in Spanish
Demonstrated ability to work well within a multidisciplinary team

Responsibilities

Sustain a working understanding of all patient confidentiality requirements (HIPAA, NYP) and work with the Hub staff to implement privacy policies and best practices to protect Hub participant information.
Identify and assess Hub member needs to determine appropriate referrals, intervention, and/or services needed.
Coordinate care of Hub member with other members of their care team within NYP, including weekly meetings with the Hub’s Behavioral Health team to triage, discuss and plan care regarding needs of the participant.
Carry a caseload of Hub members, providing them with supportive guidance in goal-oriented work that can include, but is not limited to, regular in-person meetings, scheduling appointments, following up on program attendance, and facilitating warm handoffs to Hub partners and other services.
Make appropriate referrals to resources to facilitate educational, vocational, health and wellness, and behavioral interventions recommended for Hub member success.
Administer Hub screens to members.
Using the supportive guidance notes template, document outreach efforts, work completed with Hub members, and referral connections in Epic.
If criteria met, participate in trainings to become Certified Youth Peer Advocate (CYPA) with OMH support.
Support planning and hosting of Hub programs and special events, such as member project exhibitions and performances.
Research, maintain, organize, and keep track of resources within the hospital and throughout the community.
Attend trainings offered by the department as well as by outside organizations.
Perform other job-related duties as assigned.