Young Adult Peer Supporter (Teen Talk Lines)

Access Services•PLYMOUTH MTNG, PA

13d•Onsite

About The Position

Access Services is hiring a part-time Young Adult Peer Supporter in our Plymouth Meeting, PA office to join our Teen Talk Lines as part of our Crisis Prevention programs across Montgomery and Chester Counties. This position is formally known as Young Adult Certified Peer Specialist. The Teen Talk Lines is a warm line where teens in Montgomery County and Chester County can text or talk on the phone anonymously with a peer counselor about any problems they are facing, without fear of judgment. As a Young Adult Peer Supporter, you will make an impact in the lives of Montgomery and Chester County youth every day. You will be skilled as an active listener, able to demonstrate empathy toward youth from all walks of life, and willing using your own life experience to connect with individuals who are struggling. You will use your emerging leadership skills in order to be able to run a club with youth and also to be able to mentor, train, and develop youth volunteers.

Requirements

High school diploma or GED (required)
1+ years of personal experience with mental health challenges (required)
Completed Certified Peer Specialist (CPS) or Certified Recovery Specialist (CRS) certification is required, or the willingness to complete this training within the first six months of hire.
Eligibility to be a candidate for this position requires being falling in the range of 18-25 years of age to meet our contractual requirement for a young adult supporting their peers calling in on the Teen Talk Lines.
A valid US driver’s license for at least two years, not including time with permit.
No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period).
Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

Nice To Haves

Some experience supporting teens with mental illness (preferred)

Responsibilities

Answer telephone calls and text messages, exhibiting empathy and active listening skills
Complete daily logs and required documentation in a timely manner
Communicate with supervisors effectively, accurately, and in a timely manner
As needed, offer support to individuals developing recovery/WRAP plans
Maintain regular and predictable attendance
Ensure own proper conduct and fair representation of Access Services
As needed, respond to teens reaching out on the Teen Talk Line
Potential travel to fairs, community events, and to lead Teen Talk Line Clubs in local high schools.