Year-Round Ambassador

Lindenwood UniversityJasper, IN
Onsite

About The Position

The year-round ambassador is responsible for providing campus tours, calling prospective students, building relationships with visiting school groups, and facilitating campus attendance throughout the entire fiscal year. The year-round ambassador displays initiative, leadership, and pride.

Requirements

  • Good academic and financial standing with the university
  • Current enrollment in classes at Lindenwood University
  • Minimum 1 year of experience in a student ambassador role
  • Valid United States driver’s license
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Knowledge of student life
  • Actively involved on campus
  • High level of customer service and professionalism
  • Ability to adapt to each student’s needs
  • Ability to communicate and perform in group and individual settings

Responsibilities

  • Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
  • Models, supports, and holds others accountable to the University’s values
  • Provides campus tours to prospective students and their families
  • Participates in phone call campaigns; communicates with prospective students
  • Facilitates and helps leadership in campus recruitment events, including generating event attendance
  • Creates student recruiting note reports through Workday
  • Interacts with group tour contacts to build relationships with schools
  • Provides high-level customer service to students, families, and University personnel
  • Works closely with the campus experience coordinator to create a positive work environment; fosters collaboration between the student ambassador program, student organizations, and University officers
  • Collaborates with campus leadership to continuously improve job-related processes
  • Files sensitive records
  • Maintains professional conduct
  • Recognizes potentially negative situations and responds in a positive manner to alleviate the concerns of prospective students and their families
  • Assists Admissions Office with event setup
  • Covers front desk for check-ins, phone calls, etc., as needed
  • Assists with incoming deliveries to the Evans Commons loading dock
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