Yardi Technical Analyst Hybrid

National Church Residences•Dublin, OH

1d•Hybrid

About The Position

In this Hybrid role, you will work in our Central Ohio office every Tuesday, Wednesday and Thursday, then work from home using our provided resources on Mondays and Fridays. As a Yardi Technical Analyst at National Church Residences, you will provide hands-on support for our Yardi Voyager and RentCafé platforms, ensuring system stability, data integrity, and user satisfaction. You will be engaging in system configuration, troubleshooting, reporting, and integration support, with a focus on Affordable Housing compliance and operational efficiency. In this collaborative role, you will work closely with the Application Manager Yardi and stakeholders across departments to implement enhancements and improve processes.

Requirements

Minimum of 3 years of hands-on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role
Proficiency in SQL for data analysis and report development preferred
Experience with Yardi ETL processes and system integrations preferred
Understanding of property management and accounting workflows
Experience with RentCafe and other Yardi modules (e.g., PayScan, Maintenance)
Familiarity with Affordable Housing compliance workflows (HUD, LIHTC, TRACS)
Knowledge of additional Yardi modules (e.g., Maintenance IQ, PayScan, Construction Manager) are preferred
Background in process improvement or automation
Must have good working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Must be self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
Must be able to successfully lead others in an environment of complexity.
Must have strong motivational skills and a high emotional intelligence quotient (EQ)
Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.

Nice To Haves

Proficiency in SQL for data analysis and report development
Experience with Yardi ETL processes and system integrations
Knowledge of additional Yardi modules (e.g., Maintenance IQ, PayScan, Construction Manager)
Background in process improvement or automation
Yardi certification or formal training in Voyager system administration
ITIL Foundation or similar service management certification

Responsibilities

Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security
Provide Tier 1 and Tier 2 support for Yardi users, resolving technical issues and managing helpdesk tickets
Monitor and maintain data integrity across Yardi modules, including compliance-related data for HUD and LIHTC programs
Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools
Develop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting tools
Assist with testing and deployment of Yardi upgrades, patches, and new module implementations
Collaborate with business stakeholders to gather requirements and implement system enhancements
Document processes, configurations, and data flows to support internal controls and audit readiness
Participate in process improvement initiatives and contribute to training and user adoption efforts

Benefits

Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
Parental Leave paid at 100% for four weeks
Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Supplemental benefits such as Life and AD&D for you and your family, Accident Insurance, Hospital Indemnity, and Critical Illness.
Flexible Spending Accounts for Dependent Care and Transportation & Parking
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
Retirement Savings Plan offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses
Paid Time Off (PTO), 9 paid Holidays and Parental Paid Leave at 100%