Yardi System Specialist (Newport News, Virginia)
About The Position
Drucker + Falk is seeking a Yardi Systems Specialist to support our property management software and assist users across multiple departments. This role is ideal for someone with experience supporting Yardi or a similar property management platform who enjoys solving problems, working with others, and helping improve business processes. The successful candidate will be a self-starter with strong critical thinking and problem-solving skills who can work independently while collaborating effectively with accounting, operations, and property management teams. This is an in-office position located in Newport News, VA.
Requirements
- 3–5 years of experience supporting Yardi or another property management software platform (MRI, Entrata, RealPage, or similar).
- Strong troubleshooting, critical thinking, and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to prioritize multiple tasks and work independently.
- Comfortable working with cross-functional teams and building positive working relationships.
- Strong organizational skills and attention to detail.
- Willingness to learn new systems and processes.
Nice To Haves
- Preferred experience in the multifamily housing industry.
- Experience supporting accounting or property management software.
- Experience with software implementations, upgrades, or data conversions.
- Basic understanding of property management or accounting processes.
Responsibilities
- Provide day-to-day support for Yardi and other property management software applications.
- Troubleshoot system issues, user questions, and data discrepancies.
- Assist with workflow and system configuration.
- Support accounting, operations, and property management teams with software-related questions and requests.
- Participate in software testing, upgrades, and new feature implementations.
- Assist with system setup and data transitions for property acquisitions and dispositions.
- Assist the Integrations and Project Manager in supporting third-party software integrations and work with vendors to resolve issues.
- Create and update knowledge base and procedures.
- Help identify opportunities to improve processes and system efficiency.
- Work collaboratively with internal departments and external vendors on projects and ongoing support.
Benefits
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Professional development opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
