Yardi Systems Analyst & Trainer

CCH•Walnut Creek, CA

3d•$43 - $53•Onsite

About The Position

Reporting to the Director of Compliance and Property Systems, the Yardi Systems Analyst & Trainer plays a critical role in advancing operational excellence at Christian Church Homes (CCH) by driving the effective use of core business systems and data within Yardi Systems. This role is responsible for two key areas of impact: Optimize Business Systems & Processes: Ensure Yardi and related enterprise platforms are effectively configured, supported, and continuously enhanced to improve efficiency, compliance, and user experience across the organization. Turn Data into Action: Leverage system data and analytics to generate actionable insights that strengthen property operations, enhance resident services, and support informed, organization-wide decision-making.

Requirements

3 years of Yardi administrative experience
Bachelor’s Degree or equivalent experience in Computer Science, Data Science, and/or Statistics
Strong data visualization skills, familiarity with tools like Power BI is a plus.
Excellent verbal and written communication skills.
Ability to work both independently and in a collaborative team environment.
Passion for social impact, particularly in affordable housing.
CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of a background check is a requirement of employment with CCH.

Nice To Haves

Experience in property management or the non-profit sector is an asset but not required.

Responsibilities

Serve as the organization’s primary administrator and subject matter expert for Yardi and related enterprise systems.
Manage day-to-day system operations, including configuration, workflows, user access, permissions, and security controls in alignment with internal policies and regulatory requirements.
Monitor system performance, data integrity, and adoption to ensure consistency and reliability across departments.
Lead system upgrades, testing, and implementation of enhancements, modules, and integrations.
Establish, document, and maintain standardized processes, SOPs, and system governance practices to ensure audit readiness and operational consistency.
Act as the primary point of contact for Yardi-related support, troubleshooting, and issue resolution.
Provide guidance on system functionality, workflows, and best practices to ensure effective utilization across teams.
Partner with IT and system vendors to resolve complex issues, manage integrations, and support system stability.
Design and deliver comprehensive training programs for new hires and existing staff, including role-based system workflows and best practices.
Develop and maintain training materials, job aids, and knowledge resources to support ongoing learning and system adoption.
Conduct skills-gap assessments and implement learning plans that support system changes, new initiatives, and data literacy.
Evaluate training effectiveness using metrics and feedback and continuously refine training strategies.
Lead change management efforts to drive adoption of new systems, processes, and tools across departments.
Support the development, maintenance, and optimization of system-based reporting and dashboards for operations, compliance, and leadership insights.
Ensure data accuracy, validation, and consistency across systems to support audits and decision-making.
Maintain documentation of data sources, reporting methodologies, and system logic.
Champion ethical, secure, and compliant use of data.
Partner with Property Management, Compliance, Finance, HR, IT, and Development teams to align system functionality with operational and regulatory needs.
Serve as a liaison between business units and vendors to translate operational needs into system solutions.
Facilitate cross-department alignment on system changes and maintain clear communication on updates, impacts, and expectations.
Lead system-related projects occasionally, including planning, scoping, execution, and post-implementation evaluation.
Translate strategic initiatives into actionable system enhancements with defined timelines and deliverables.
Identify opportunities to improve efficiency, automation, compliance, and user experience through system optimization.
Track and communicate project status, risks, and outcomes to leadership and stakeholders.
Maintain comprehensive, accurate, and accessible documentation for system configurations, workflows, and processes.
Ensure documentation supports audit readiness, training, and operational continuity.
Perform other duties as assigned to support departmental and organizational objectives.