Yardi Helpdesk Specialist

CMG Holdings Corporate • Plano, TX

4h

About The Position

American Communities is seeking a Yardi Helpdesk Administrator to provide Tier 1 and Tier 2 support across the organization and contribute to daily IT operations. The role involves resolving support tickets, managing user onboarding and access, maintaining IT hardware and software, and tracking assets and inventory. The specialist works with internal teams and vendors to support office setups, coordinate procurement, and provide seamless technology experiences company-wide.

Requirements

• At least 2 years of IT support experience.
• A customer-first mindset.
• Solid knowledge of Google Workspace, Windows, and Mac systems.
• Strong organizational and resourcefulness skills.

Responsibilities

• Provide Tier 1 and Tier 2 support across the organization.
• Resolve support tickets.
• Manage user onboarding and access.
• Maintain IT hardware and software.
• Track assets and inventory.
• Work with internal teams and vendors to support office setups.
• Coordinate procurement.
• Help ensure seamless technology experiences company-wide.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed