Yard/Sales Associate

Ace Hardware•Yucaipa, CA
•$17 - $18•Onsite

About The Position

Crown Ace Hardware is focused on providing world-class service to its customers and employees, thriving in a fun and challenging environment. They have won the JD Powers Award for Customer Service 16 years and their vision is to be “The most helpful hardware stores on the planet” by providing an “Amazing Customer Experience” every time. This Yard Associate position is primarily responsible for consistently providing world-class customer service to support the company's mission. The role involves handling and loading merchandise, merchandising product, maintaining specific areas, and supporting the store management team. A personality and approach that strongly represents the company's Core Values and Expectations, along with an enthusiastic, positive, supportive, and sales-focused attitude, is essential.

Requirements

  • High School diploma or GED equivalent.
  • Trade skills accompanied by a personality that will support Core Values and mission.
  • Commitment to service excellence and customer satisfaction.
  • Solid team player with excellent interpersonal skills.
  • Excellent communication skills.
  • Exceptional organizational ability.
  • High attention to detail.
  • Ability to multi-task.
  • Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.
  • Must be able to lift 90+ pounds frequently to load and unload customer orders.
  • Yard Associates working in the Lumber or Nursery departments will need to have the ability to lift 100 pounds and carry 50 pounds.
  • Ability to stand for extended periods of time.
  • Ability to hear, understand and communicate orally and in writing to communicate with staff and customers a normal in-person and phone conversation.
  • Ability to bend and twist, push and pull, stoop, and kneel.
  • Ascend and descend ladder.
  • Ability to work at heights.
  • Experienced in forklift, skip-loader and power saw use.
  • Upon hire must be willing to obtain and maintain forklift certification (where applicable.)

Responsibilities

  • Handle and load merchandise ranging from lumber to cement into customers' vehicles.
  • Merchandise product and maintain specific areas.
  • Support the store management team.
  • Participate in the processing of new shipments.
  • Help keep receiving and back room areas clean and organized.
  • Uphold store cleanliness standards.
  • Be responsive to safety issues.
  • Put "Customers First, Tasks Second."
  • Obtain and maintain forklift certification (where applicable).
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